Enverus

Customer Success Manager- Power & Renewables - 26138P

Enverus$75K — $90K *
Energy & Utilities
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience managing energy vertical accounts, with Power & Renewables experience preferred.
  • Proven ability to handle complex contract renewals.
  • Experience in upselling and resolving customer issues.
  • Strong team player with autonomous working capability.
  • High goal orientation and results-driven with a strong work ethic.
  • Demonstrated experience in managing customer life cycles and sales processes.
  • Familiarity with outside sales processes and internal account management.

Responsibilities

  • Join a growth-focused POD team alongside an Account Director dedicated to retention.
  • Achieve and exceed annual sales goals for account growth frequently.
  • Collaborate with Technical Advisors to present compelling value propositions.
  • Work with Customer Education Managers to enhance account ROI.
  • Provide accurate quarterly, semi-annual, and annual business forecasts.
  • Relay client feedback to marketing and product development teams to improve offerings.

Benefits

  • Comprehensive medical insurance
  • Dental and vision coverage
  • Income protection including disability and life insurance
  • Employee Assistance Program (EAP) support
  • Healthcare Spending Accounts (HSA)
  • Lifestyle and Wellbeing Program
  • Pet insurance available.
Full Job Description
Description

CSM, Power & Renewables

We will be seeking a highly driven CSM to join our Sales team in Austin, Houston, or Denver. This role offers the opportunity to join a rapidly growing company delivering industry-leading solutions to customers in the world's most dynamic and fastest-growing sector. Enverus is the right company at the right time.

Performance Objectives
  • CSM that is part of a POD focused on Growth and partner with an Account Director focused on Retention. Account base will be 50-60 accounts
  • Execute annual sales goals and meet targets for account growth on a monthly/quarterly/annual basis
  • Team with Technical Advisors to effectively present a value proposition to capitalize on new upgrade and upsell opportunities
  • Team with Customer Education Managers to identify opportunities for increased ROI within your account base.
  • Provide quarterly, semi-annual, and annual forecasts within an acceptable accuracy rate
  • Deliver client feedback to marketing and development teams to build more effective products and services.


Competitive Candidate Profile
  • Must have at least 5 recent years of experience managing energy vertical accounts with Power & Renewables experience a plus
  • Experience working with complex contract renewals is required.
  • Be able to upsell various clients as well as resolve customer issues.
  • We are looking for a team player, that can be autonomous when required.
  • The intangibles include being driven by results, high goal orientation, working with urgency. In other words, you MUST have a strong motor!
  • Proven experience managing a customer life cycle/sales process.
  • Experience in the Power & Renewables space is preferred.
  • Must know the outside sales process as well as internal account management/retention with the ability to demonstrate expertise in an enterprise sales process (CLC markers, discovery, value proposition, buying process, decision-makers, risk mitigation, retention, and closing).
  • Demonstrated experience forecasting new business on a monthly, quarterly, and semi-annual basis.

Enverus offers comprehensive benefits to our employees to include:
  • Medical
  • Dental
  • Vision
  • Income Protection (disability, life/AD&D, critical illness, accident)
  • Employee Assistance Program (EAP)
  • Healthcare Spending Account (HSA), Commuter
  • Lifestyle & Wellbeing Program
  • Pet Insurance

**This is a pipeline requisition for future opportunities**

This role is eligible for: Commission

Salary Range: 75,000 - 90,000 base salary/ 70,000 - 90,000 commission USD

About Enverus

Enverus is a data analytics company that provides insights and technology solutions to the oil and gas industry. The company was founded in 1999 and is headquartered in Austin, Texas. Its clients include BP, Chevron, and ExxonMobil.
Learn more about Enverus
Size
1,000 employees
Industry
Net Income
-$10 million
Founded
1999
5 Year Trend
+20%
Revenue
$500 million

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