Customer Solutions Engineer

Bosch Group

$90K — $120K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Electrical Engineering, Power Electronics, or similar field
  • 5+ years of customer-facing technical experience in the automotive or power electronics industry
  • Strong automotive power electronics experience, including expertise in high-voltage power conversion systems
  • Demonstrated experience with automotive manufacturing development cycles, processes, and production timelines
  • Proven ability to develop and communicate complex technical proposals to diverse stakeholders
  • Strong problem-solving and troubleshooting skills
  • Knowledge of automotive industry standards and compliance requirements

Responsibilities

  • Provide expert technical guidance throughout the pre-selling process, analyzing customer requirements
  • Serve as the primary technical point of contact for assigned automotive OEM accounts
  • Support internal business units in acquisition activities with detailed technical specifications
  • Conduct system architecture assessments and recommend optimizations for high-voltage power electronics solutions
  • Develop comprehensive technical proposals and documentation for customer stakeholders
  • Collaborate cross-functionally with engineering, product management, and sales teams
  • Monitor customer satisfaction and system performance metrics for continuous improvement

Benefits

  • Premium health coverage
  • 401(k) with generous matching
  • Resources for financial planning and goal setting
  • Ample paid time off
  • Parental leave
  • Comprehensive life and disability protection
Full Job Description
  • Provide expert technical guidance throughout the pre-selling process, analyzing customer requirements and developing tailored solutions based on our technical portfolio and roadmap for OBC, DC/DC converters, and inverter technologies
  • Serve as the primary technical point of contact for assigned automotive OEM customer accounts, building strong long-term relationships and understanding their technical roadmaps, development, and production processes
  • Support internal business units in acquisition activities by providing detailed technical specifications, performance data, and feasibility assessments aligned with their automotive development timelines
  • Conduct system architecture assessments and provide recommendations for optimization of high-voltage power electronics solutions
  • Develop comprehensive technical proposals and documentation that clearly communicate solution benefits, specifications, and implementation timelines to customer stakeholders
  • Collaborate cross-functionally with engineering, product management, and sales teams to address customer technical concerns, resolve issues, and identify opportunities for solution enhancement
  • Provide technical support to customer teams on product features, integration procedures, and best practices for high-voltage power electronics systems
  • Monitor customer satisfaction and system performance metrics, identifying areas for continuous improvement and proactive technical support


Qualifications

  • Bachelor's degree in Electrical Engineering, Power Electronics, or similar field
  • 5+ years of customer-facing technical experience in the automotive or power electronics industry
  • Strong automotive power electronics experience, including expertise in high-voltage power conversion systems, DC/DC converters, inverters, or on-board chargers
  • Demonstrated experience with automotive manufacturing development cycles, processes, and production timelines
  • Proven ability to develop and communicate complex technical proposals, specifications, and documentation to diverse stakeholder audiences
  • Strong problem-solving and troubleshooting skills with the ability to conduct system assessments and provide optimization recommendations
  • Experience collaborating cross-functionally with engineering, product management, and sales teams in a technical capacity
  • Knowledge of automotive industry standards, compliance requirements, and functional safety principles (e.g., ISO 26262)
  • Excellent interpersonal and relationship-building skills with the ability to serve as a trusted technical advisor to customers


Additional Information

Your well-being matters at Bosch! We offer a competitive compensation and a benefits package designed to empower you in every area of your life. This includes premium health coverage, a 401(k) with generous matching, resources for financial planning and goal setting, ample paid time off, parental leave, and comprehensive life and disability protection. We're investing in your success!

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