Customer Service Representative - State Farm Agent Team Member

State Farm

$18K — $169K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of customer service experience required
  • Excellent written and verbal communication skills
  • Detail-oriented with strong problem-solving abilities
  • Self-motivated and proactive
  • Team-oriented with the ability to relate to customers
  • Must obtain Property and Casualty license

Responsibilities

  • Establish and maintain customer relationships
  • Provide prompt and accurate customer service
  • Respond to inquiries about insurance products
  • Clarify policy details and changes
  • Assist with claim submissions and billing questions
  • Follow up with customers as needed

Benefits

  • 401(k) with employer contributions
  • Paid time off including vacation and personal/sick days
  • Training and development opportunities
  • Profit sharing based on performance
  • Growth potential within the agency
Full Job Description
Benefits:
  • 401(k)
  • Competitive salary
  • Flexible schedule
  • Profit sharing
  • Training & development


Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

As an Agent Team Member, you will receive...

  • Group Life Insurance Benefits
  • 401K
  • Salary
  • Profit sharing
  • Paid time off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my agency

Requirements

  • Excellent communication skills - written, verbal and listening
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Ability to work in a team environment
  • Ability to effectively relate to a customer
  • Property and Casualty license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Compensation: $50,000.00 - $65,000.00 per day

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