Proficient in computer applications including Excel and Word
Strong organizational and communication skills
Experience in handling non-conformances and customer interactions
Responsibilities
Serve as the communication link between the plant and manufacturing facility
Re-verify parts within the computer system
Conduct initial containment of non-conforming materials
Input data into the Incident Reporting System (IRS)
Monitor and negotiate parts per million (PPM) rates
Write weekly trip reports
Develop and maintain relationships with customers in the plant
Benefits
Access to training in computer applications
Opportunities for involvement in special event activities
Potential for growth and development within the organization
Full Job Description
The successful candidate will serve as the link between the plant and the manufacturing facility. The candidate will also be required to re-verify parts within the computer system. Candidate should be computer literate and familiar with Excel, Word, and email.
This person should be highly organized and have superior communication skills as he/she will interface with customers. Perform a good first level analysis of non-conformances.
Verify all suspect product and maintain product test equipment. Be the communication link between Customer Plant and Client. CSE will reside at customer facility.
Expedite non-confirming material back to Client same day. Input data into Incident Reporting System (IRS). Provide technical support and system understanding. Conduct/coordinate initial 24 hour containment.
Where required, coordinate additional containment. Be an integral part of the response teams. Write a weekly trip report. Monitor/negotiate Global Customer Base Return Parts Per Million (PPM) rates. Provide/coordinate special event activity.
Develop customer relationships in the plant to improve the product and maintain or increase the business. 6-10 years of related work experience.
Training in computer applications. College degree with a major in Engineering.10+ years of related work experience. Training in computer applications. College degree with a major in Engineering.
