The Customer Sales Manager, HEB is responsible for strategic leadership of Haleon's brand portfolio at their assigned customers. The Customer Sales Manager role will provide the candidate the opportunity to own their business, build and execute commercial plans and activate the breadth of Haleon and customer to deliver differentiated growth. They will lead to represent Haleon and our brands with purpose and impact.
This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:
- Build and execute strategic business plans which deliver budget, grow share and exceed agreed to customer KPI's. Build a clear "Where to Play, How to Win" strategy for assigned business. Enable other team personnel (i.e. Sales Analyst) to work independently on behalf of Haleon.
- Develop an indispensable partnership with your retailer partner (i.e. H-E-B), working in the marketplace and with the customer. The successful Customer Sales Manager will unite the strengths of internal shareholders and our retailer partners with Haleon for competitive advantage.
- Actively manage all financials including budget, spend and forecast. Ensure strong return on invested funds and command of volume projections. Embed NRM (Net Revenue) principles within strategic planning process. Fully understand the "size of the prize"
- Analyze and understand the business at depth; understanding drivers and projecting future trends based upon data and analytics. Fine tune plans as appropriate. Expertise in the use and application of syndicated and retail data. Leverage tech for growth.
- Plan and execute the trade activation plan with excellence, inclusive of forecast, promotion, loyalty and personalization, aisle design, display/off-shelf and shopper activation. Aggressively seek to understand the customer, competition, and marketplace to ensure plans are current and focused.
- Ensure Haleon is leading within the e-commerce omni-channel space.
Why you?
Basic Qualifications:
We are looking for professionals with these required skills to achieve our goals:
- Bachelor's degree
- 5+ years FMCG/CPG sales experience working with retailers across various classes of trade.
- Proficient In Microsoft365 suite of products such as Excel, Power-Bi with a demonstrated ability to learn new technology platforms.
- Demonstrated history of working in/leading matrixed teams.
- Ability and willingness to regularly travel to company meetings, customer meetings and industry conferences.
Preferred Qualifications:
If you have the following characteristics, it would be a plus:
- Experience leading and managing Sales Agency/Broker in the grocery channel or other COTs (classes of trade)
- Demonstrated success building strategic relationships with high impact retailers like HEB, Albertsons, Kroger, Walmart, Target, Walgreens etc.
- Advanced analytic skills, ability to analyze the business and extract insight to be leveraged as competitive differentiator.
- Maintains a growth mindset with an ability to problem solve and drive team learning through pro-active behavior.
BenefitsHaleon offers a robust Total Reward package that consists of competitive pay and a comprehensive benefits program. This includes a generous 401(k) plan, tuition reimbursement and time off programs including 6 months paid parental leave. On day one, you are eligible for benefits, including our healthcare programs where the company pays for the majority of your medical coverage for you and your family. We also offer the opportunity to receive a discretionary bonus based on the achievement of key business performance and other incentive/recognition programs as part of the offering.
Job Posting End Date2026-08-15