Own the day-to-day customer relationship and growth agenda for assigned customer(s), categories, and broker-supported business, delivering Net Sales, profit, and share commitments through disciplined planning, negotiation, broker leadership, and cross-functional partnership. This role also provides leadership for Frozen and Beverage broker-managed business within the region, ensuring aligned execution, clear accountability, and strong coordination across internal teams and broker partners.
Customers:
Demoulas, Bozzuto's, Big Y, Krasdale Foods, Wakefern, Wegmans, Price Chopper, Tops.
What you will do... - Own the customer relationship and annual plan for assigned customer(s) and/or category
- Deliver Net Sales, Gross Profit, trade, and share targets on assigned desk
- Develop and execute the annual customer plan, including promotional calendar and innovation introduction
- Negotiate customer-specific terms, promotions, and merchandising commitments
- Translate category and brand strategy into customer-relevant selling stories
- Manage day-to-day customer interactions, line reviews, and business reviews
- Partner cross-functionally to deliver an integrated customer agenda
- Maintain accurate forecasting and trade spend management on assigned desk
- Lead broker-supported Frozen and Beverage business across assigned regional accounts, ensuring clear priorities, strong execution, and alignment to customer and category strategies
- Serve as the primary point of coordination for broker partners supporting Frozen and Beverage accounts, providing direction, monitoring performance, and escalating issues as needed
- Drive consistency in broker ways of working, communication, and execution standards across assigned broker-managed business
- Monitor broker-supported account performance, identify risks and opportunities, and recommend actions to improve sales, profit, and execution results
Key Deliverables:
- Annual Net Sales, Gross Profit, and trade spend performance on assigned desk
- On-strategy, on-budget annual customer plan and promotional calendar
- Innovation launch execution meeting distribution and velocity targets
- Accurate monthly forecast in line with S&OP standards
- Customer scorecard and plan commitments delivered on time
- Effective broker execution across Frozen and Beverage accounts, including clear priorities, timely follow-up, and delivery against business objectives
- Strong alignment between broker activity and internal customer, category, and execution plans
Who you will work with... Partner with internal sales leaders, category, finance, supply chain, and retail execution teams to ensure broker activity supports customer commitments and business goals.
What you bring to the table... (Must have)- Bachelor's Degree
- 6 years in CPG sales or customer-facing commercial roles
- Proven ability to deliver Net Sales and profit targets on a customer desk
- Working knowledge of trade management, promotional planning, and Revenue Growth Management
- Strong analytical capability with syndicated data (Circana / NielsenIQ) and retailer POS
- Effective negotiation, presentation, and storytelling skills with retail buyers
- Experience working with broker partners or indirect selling models preferred
- Demonstrated ability to coordinate across multiple accounts, stakeholders, and execution partners
It would be great if you have... (Nice to have)- Ability to travel approximately 20-30% of time
- Ability to operate in a matrixed, cross-functional environment
This role is remote. Preference is for the candidate to reside in the geography of the customers.
Compensation and Benefits:The target base salary range for this full-time, salaried position is between
$117,600-$161,700
Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. Total pay may include other forms of compensation. In addition, we offer competitive health, dental, 401k and wellness benefits beginning on the first day of employment. Please ask your Talent Acquisition Partner for more information about our total rewards package.
