Customer Relations Representative - State Farm Agent Team Member

State Farm

$83K — $124K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Strong communication and problem-solving skills
  • Preferred experience in customer service
  • Ability to remain calm in high-stress situations
  • Self-motivated with an entrepreneurial spirit
  • Commitment to personal and professional development

Responsibilities

  • Manage customer inquiries and resolve issues
  • Maintain and update customer records
  • Assist with strategies for customer retention
  • Coordinate with other departments for customer satisfaction
  • Anticipate and support community member needs

Benefits

  • Hiring bonus
  • Performance-based bonuses
  • Flexible schedule
  • Health insurance
  • Opportunity for career advancement
  • Paid time off
  • Training and development opportunities
Full Job Description
Responsive recruiter

Replies within 24 hours

Benefits:
  • Hiring bonus
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development


ROLE DESCRIPTION:

As a Customer Relations Representative - State Farm Agent Team Member with Jon Fernandez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:
  • Manage customer inquiries and resolve issues.
  • Maintain customer records and update information as needed.
  • Assist with customer retention strategies.
  • Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:
  • Communication and problem-solving skills.
  • Experience in customer service preferred.
  • Ability to handle high-stress situations calmly.


Compensation: $40,000.00 - $60,000.00 per hour

Do you want a career and not just a job?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency

  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • Our office is located in Greenfield, WI.
  • Additional languages spoken: Spanish

Apply now and let us put you on the path to success

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