Strong computer skills, particularly in Excel, Word, and email
Superior organizational abilities
Exceptional communication skills
Experience in quality assurance or non-conformance analysis
Responsibilities
Serve as the communication link between the plant and the manufacturing facility
Re-verify parts in the computer system
Conduct first level analysis of non-conformances
Expedite non-conforming material back to Client within the same day
Input data into the Incident Reporting System (IRS)
Provide technical support and coordinate containment activities
Monitor Global Customer Base Return Parts Per Million (PPM) rates and negotiate improvements
Benefits
Opportunity to develop strong customer relationships
Engagement in shaping product improvements
Involvement in response teams and special event activities
Potential for professional development within engineering and quality assurance fields
Full Job Description
The successful candidate will serve as the link between the plant and the manufacturing facility. The candidate will also be required to re-verify parts within the computer system. Candidate should be computer literate and familiar with Excel, Word, and email.
This person should be highly organized and have superior communication skills as he/she will interface with customers.
Perform a good first level analysis of non-conformances. Verify all suspect product and maintain product test equipment.
Be the communication link between Customer Plant and Client. CSE will reside at customer facility.
Expedite non-confirming material back to Client same day. Input data into Incident Reporting System (IRS).
Provide technical support and system understanding. Conduct/coordinate initial 24 hour containment. Where required, coordinate additional containment.
Be an integral part of the response teams. Write a weekly trip report. Monitor/negotiate Global Customer Base Return Parts Per Million (PPM) rates. Provide/coordinate special event activity.
Develop customer relationships in the plant to improve the product and maintain or increase the business. 6-10 years of related work experience.
Training in computer applications. College degree with a major in Engineering.10+ years of related work experience. Training in computer applications.
