Sika AG

Customer Quality Engineer

Sika AG • $75K — $95K *
Grandview, MO 64030In-Person
Manufacturing & Automotive
5 - 7 years of experience
2 months ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related discipline
  • 5 years of experience in quality assurance or related experience
  • Solid working knowledge of quality principles and PPAP
  • Automotive experience preferred
  • Familiarity with continuous improvement tools and processes
  • Strong analytical skills
  • Comfortable working in a manufacturing environment

Responsibilities

  • Serve as the customer representative for quality and delivery issues
  • Lead and resolve customer issues using problem-solving tools
  • Maintain daily quality and cost data for customers and the plant
  • Fulfill new parts submission requirements (PPAP)
  • Provide on-site problem resolution at customer locations
  • Coordinate quality containment actions at customer locations
  • Collaborate with Launch Department for Advanced Product Quality Planning (APQP)

Benefits

  • 401k with Generous Company Match
  • Bonuses
  • Medical, Dental, and Vision Benefits
  • Paid Parental Leave
  • Life Insurance
  • Disability Insurance
  • Paid time off and holidays
  • Floating holidays and Paid Volunteer Time
  • Wellness/Fitness Reimbursements
  • Education Assistance
  • Professional Development Opportunities
  • Employee Referral Program
Full Job Description
Job Description

Sika is looking for an experienced Quality Engineer to join it's growing team. In Grandview for our Automotive and Industry team.

The Customer Quality Engineer at Sika will play a key role to ensure Injection Mold production efficiency through process design and development, and direct production support.
  • Serve as customer representative for product issues (quality, deliveries and other customer requests).
  • Lead and direct customer issues to closure, by gathering appropriate teams and problem solving using the tools such as 8Ds, 5Ps, DWDP, 5-Whys and other such documents, per customer requirements.
  • Maintain daily quality (PPM and other targets) and cost (internal and external costs) data for all customers as well as at the Grandview plant level.
  • Fulfills all new parts submission (PPAP) requirements.
  • Provide on-site problem resolution at customer locations.
  • Coordinate quarantine and containment actions at the customer locations and Grandview plant.
  • Work closely with the Launch Department to perform Advanced Product Quality Planning (APQP) for new product launches and Advanced Quality Planning (AQP) for product and/or process changes.
  • Coordinate, lead, facilitate and coach efforts within all Sika Operations to achieve and maintain customer satisfaction.
  • Develop, implement, and deploy methods of communication of customer performance.
  • Champion continuous improvement efforts to assure continued customer satisfaction.
  • Develop, coordinate, and implement projects to improve efficiency and decrease scrap.
  • Provide leadership to attain Customer Quality Awards.


Qualifications

Preferred Skills
  • Bachelor's degree in a related discipline
  • 5 years of experience in quality assurance or related experience
  • Solid working knowledge of quality principles, audit protocols, inspection procedures, PPAP
  • Automotive experience a plus
  • Knowledge of continuous improvement tools/processes to participate in projects across functional areas of the business to resolve supplier issues
  • Well organized
  • Solid interpersonal and follow up skills
  • Computer literacy
  • Strong analytical skills
  • Comfortable working in a manufacturing environment


Additional Information

  • 401k with Generous Company Match
  • Bonuses
  • Medical, Dental, and Vision Benefits
  • Paid Parental Leave
  • Life Insurance
  • Disability Insurance
  • Paid time off, Paid holidays
  • Floating holidays + Paid Volunteer Time
  • Wellness/Fitness Reimbursements
  • Education Assistance
  • Professional Development Opportunities
  • Employee Referral Program & More!


We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.

About Sika AG

Sika AG is a Swiss specialty chemical company that produces and distributes systems and products for bonding, sealing, damping, reinforcing, and protecting in the building sector and motor vehicle industry. The company has operations in over 100 countries and is headquartered in Baar, Switzerland. Sika AG is a publicly traded company and is listed on the SIX Swiss Exchange. The company's products are used in a variety of applications, including concrete admixtures, specialty mortars, sealants and adhesives, damping and reinforcing materials, structural strengthening systems, industrial flooring, and roofing and waterproofing systems.
Learn more about Sika AG
Size
25,000 employees
Industry
Manufacturing & Automotive
* Ladders Estimates

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