Siemens

Customer Quality Engineer

Siemens$67K — $141K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Engineering or a related technical field.
  • 5+ years of experience as a Quality Engineer in manufacturing, focusing on root cause analysis.
  • Strong understanding of manufacturing processes and quality control principles.
  • Experience with quality management systems (e.g., ISO 9001, ISO 14001, ISO 45001).
  • Ability to work effectively in a cross-functional team and influence stakeholders.
  • Legally authorized to work in the U.S. without company sponsorship.

Responsibilities

  • Drive investigation of customer nonconformances using 8D problem-solving methodology.
  • Act as primary contact for technical quality discussions, providing updates and reports.
  • Collaborate with teams to develop and verify corrective and preventive actions.
  • Identify opportunities for product quality improvements based on RCA findings.
  • Collect and analyze quality data to measure effectiveness of corrective actions.
  • Maintain accurate documentation of investigations and corrective actions.
  • Participate in audits, providing expertise on nonconformance management.
  • Train manufacturing personnel on quality principles and best practices.

Benefits

  • Variety of health and wellness benefits available to employees.
Full Job Description
We are seeking a highly motivated and detail-oriented Quality Engineer with a strong focus on Root Cause and Corrective Action (RCCA) to join our manufacturing team at our Breaker plant in Grand Prairie, Texas. This role is critical in ensuring the highest quality standards for our products by meticulously investigating customer nonconformances, identifying underlying issues, and implementing robust, sustainable corrective actions. The ideal candidate will possess exceptional problem-solving skills, a keen analytical mind, and a passion for continuous improvement in a fast-paced manufacturing environment.

You will make an impact by:
  • Drive investigation of customer nonconformances and lead Root Cause Corrective Actions using structured 8D problem-solving methodology.
  • Act as a primary point of contact for technical quality discussions related to customer nonconformances, providing timely updates and detailed reports on investigations and corrective actions.
  • Collaborate with cross-functional teams (Production, Engineering, Supply Chain) to develop, implement, and verify effective corrective and preventive actions (CAPA) that address the root cause of nonconformances.
  • Identify and champion opportunities for process and product quality improvements based on RCA findings, contributing to the reduction of defects and enhancement of overall product reliability.
  • Collect, analyze, and interpret quality data to identify trends, measure the effectiveness of corrective actions, and report on key quality metrics to management.
  • Maintain comprehensive and accurate documentation of all nonconformance investigations, root cause analyses, corrective actions, and verification activities in accordance with internal procedures and industry standards.
  • Participate in internal and external quality audits, providing expertise on nonconformance management and corrective action processes.
  • Provide guidance and training to manufacturing personnel on quality principles, problem-solving techniques, and best practices for preventing defects.
  • Ensure all quality activities comply with relevant ISO and UL industry standards as well as customer-specific requirements.

You will win us over by having the following qualifications:

Basic Qualifications
  • Bachelor's degree in Engineering (e.g., Mechanical, Electrical, Industrial, Manufacturing) or a related technical field.
  • 5+ years of experience as a Quality Engineer in a manufacturing environment, with a significant focus on root cause analysis and corrective actions.
  • Strong understanding of manufacturing processes and quality control principles.
  • Experience with quality management systems (e.g., ISO 9001, ISO 14001, ISO 45001).
  • Demonstrated ability to work effectively in a cross-functional team environment and influence stakeholders at all levels.
  • Legally authorized to work in the United States in a continual and permanent basis without company sponsorship.

You'll Benefit From
Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html
The pay range for this position is $67,544 - $141,494 annually. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.

About Siemens

Siemens AG is a German multinational conglomerate company headquartered in Munich and the largest industrial manufacturing company in Europe with branch offices abroad. The principal divisions of the company are Industry, Energy, Healthcare, and Infrastructure & Cities, which represent the main activities of the company. The company is a prominent maker of medical diagnostics equipment and its medical health-care division, which generates about 12 percent of the company's total sales, is its second-most profitable unit, after the industrial automation division. The company is a component of the Euro Stoxx 50 stock market index. Siemens and its subsidiaries employ approximately 385,000 people worldwide and reported global revenue of around €87 billion in 2019 according to its earnings release.
Learn more about Siemens
Size
305,000 employees
Industry
Founded
1847
NASDAQ

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