Qorvo, Inc

Customer Quality Engineer

Qorvo, Inc • $80K — $110K *
Richardson, TX 75080In-Person
Manufacturing & Automotive
Less than 5 years of experience
1 week ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Engineering, Quality Management, or related field
  • 2+ years experience in customer quality engineering, preferably in manufacturing
  • Knowledge of AS9100, ISO9001, and IATF16949 standards
  • Strong problem-solving skills and quality improvement experience
  • Excellent communication and interpersonal skills
  • Ability to manage multiple priorities in a team environment

Responsibilities

  • Coordinate cross-functional teams to resolve product quality issues
  • Provide timely updates to customers on quality issues
  • Participate in quality planning and control based on customer specifications
  • Communicate customer feedback to the quality management team
  • Prepare and update quality reports for customers
  • Collaborate with the quality team to develop problem-solving methodologies
  • Maintain quality documentation in compliance with industry standards
  • Support audits alongside the quality management team
  • Facilitate continuous improvement efforts related to quality issues
  • Promptly address customer quality concerns to ensure satisfaction

Benefits

  • Not specified in the job listing
Full Job Description
Position Summary: We are seeking a dedicated Customer Quality Engineer (CQE) to coordinate with internal teams and customers to address and resolve product quality issues. The CQE will play a key role in ensuring customer satisfaction by managing quality planning, control processes, and continuous improvement initiatives aligned with customer specifications and industry standards such as AS9100, ISO9001, and IATF16949.

Key Responsibilities:
  • Coordinate cross-functional teams to discuss and resolve product quality issues raised by customers.
  • Provide timely updates to customers regarding the status of quality issues and requests.
  • Participate in product quality planning and control processes based on customer specifications and requirements.
  • Communicate customer feedback and expectations to the quality management team.
  • Prepare and update all necessary quality reports as required by customers.
  • Collaborate with the quality management team to identify and develop problem-solving methodologies for quality issues.
  • Maintain product quality documentation in compliance with industry standards and requirements (AS9100, ISO9001, etc.).
  • Support internal and external audits alongside the quality management team.
  • Work with Quality Managers and other stakeholders on continuous improvement efforts related to quality issues (A3 problem-solving).
  • Address customer quality issues promptly to ensure high levels of customer satisfaction.


Qualifications:
  • Bachelor's degree in Engineering, Quality Management, or related field.
  • 2+ years experience with customer quality engineering, preferably in a manufacturing environment.
  • Knowledge of AS9100/ISO9001/IATF16949 standards and automotive quality management system.
  • Strong problem-solving skills and experience with quality improvement methodologies.
  • Excellent communication and interpersonal skills to effectively liaise with internal teams and customers.
  • Ability to manage multiple priorities and work collaboratively in a team environment.Preferred Additional Skills:
  • Background in semiconductor manufacturing or RF device.
  • Experience working with contracts related to government procurements.
  • Knowledge of Data analystics and statistical processes.
  • Knowledge of 8D problem solving methodology.


This position is not eligible for visa sponsorship by the Company.

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About Qorvo, Inc

Qorvo, Inc is a semiconductor company that designs, manufactures, and supplies radio frequency (RF) solutions for smartphones, tablets, wireless infrastructure, defense and aerospace applications, and Internet of Things (IoT) applications. The company's products include amplifiers, filters, switches, and integrated modules that support a range of wireless communications standards. Qorvo was formed in 2015 as a result of the merger between RF Micro Devices and TriQuint Semiconductor. The company is headquartered in Greensboro, North Carolina.
Learn more about Qorvo, Inc
Size
8,900 employees
Market Cap
$9.1 billion
Industry
Manufacturing & Automotive
Net Income
$485.2 million
Founded
2013
5 Year Trend
+8.9%
Revenue
$3.7 billion
NASDAQ
QRVO
* Ladders Estimates

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