Qualifications

• Bachelor's degree required; preferably in Mechanical or Electrical Engineering.
• Minimum FIVE (5) years of relevant experience in quality management or manufacturing.
• Strong understanding of Plant systems including Mainframe, Foundry, and PBI.
• Excellent written and verbal communication skills necessary for effective collaboration.
• Demonstrated ability to be rigorous and pragmatic in approach to quality issues.
• Flexibility to work off-shift hours and weekends as needed.
• Legal eligibility to work in Canada.

Responsibilities

• Lead SQAM evening market review meetings to monitor and assess warranty issues.
• Analyze customer quality performance indicators to identify trends and improvement opportunities.
• Ensure timely attention to high-severity SQAM issues through Red Rabbit verification activities.
• Monitor Global Issue Management records for timely assignment of manufacturing concerns.
• Track unbucketed claims and initiate appropriate GIMs when necessary.
• Verify compliance with e-Post-It issuance for warranty concerns and evaluate control effectiveness.
• Manage Manufacturing Non-Conformities for rapid containment and corrective relevance.

Benefits

• Opportunities for cross-functional collaboration with quality engineering and manufacturing teams.
• Involvement in continuous improvement initiatives and driving accountability within operations.
• Potential for skills enhancement through exposure to advanced quality systems.
• Professional environment that supports advanced problem-solving and quality excellence.