Nokia

Customer Project Manager

Nokia$90K — $130K *
Telecommunications & Hardware
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Located in Dallas, Texas.
  • Minimum BS degree or 5 years of relevant Project Management experience.
  • Experience in Data Centers, IP Networks, and Optical Transport.
  • Strong negotiation, communication, and leadership abilities.
  • PMP certification or equivalent required.
  • Strong business acumen in planning, information integration, and decision-making.

Responsibilities

  • Manage project implementation to meet timelines, scope, and budget.
  • Anticipate risks and assess their impact on finances and customer satisfaction.
  • Coordinate delivery team activities to align with project schedules and expectations.
  • Escalate modifications to the project scope promptly for scope creep.
  • Serve as the key customer interface for all project-related matters.
  • Oversee project closeout processes including invoicing and lessons learned.
  • Secure customer sign-off on deliverables and project completion.
  • Conduct internal project reviews.

Benefits

  • Corporate Retirement Savings Plan
  • Health and dental benefits
  • Short-term and long-term disability insurance
  • Company-paid life insurance at 2x base pay
  • Paid time off for holidays and vacation
  • Employee Stock Purchase Plan
  • Tuition Assistance Plan
  • Adoption assistance
  • Employee Assistance Program/Work Life Resource Program
Full Job Description
Job Description

The Customer Project Manager has the responsibility to successfully manage the implementation of projects, on-time, within defined scope, on budget as defined in the As-sold Cost Baseline, improving profitability, ensuring quality execution and customer satisfaction. The Customer Facing Project Manager will drive project team and manage customer relationship in the scope of the contract. The Project Manager is expected to follow the guidelines of PMBOK® and Nokia Project Management processes, manage Project Management Plans and project phase plans for the projects.

Responsibilities

  • The Project Manager should be PMP Certified or working towards certification.
  • Anticipate risk and evaluate related financial and customer satisfaction impacts.
  • Coordinate the delivery team activities to follow the agreed to project schedule and customers' expectations.
  • Respond to scope creep by immediately escalating modifications to the project scope.
  • Acts as the key customer interface to the Customer for all project related business extensions.
  • Ensure Project close out, invoicing and lessons learned are completed.
  • Obtain customer input sign-off of completed deliverables and formal customer acceptance of project completion.
  • Manage internal project reviews.
  • Be expertly versed in Microsoft applications; Excel, Word, Power Point, MS Project, AI tools.


Qualifications

You have
  • Candidate must be located in Dallas, Texas.
  • Minimum of BS or at least 5 years of Project Management experience in the wireless/wireline telecommunications field.
  • Experience in Data Centers, IP Networks, and Optical Transport is required.
  • Excellent negotiation, communication, and customer-facing skills, with the ability to interact effectively with both internal and external stakeholders. Strong leadership and management skills are required.
  • PMP certification or equivalent.
  • Strong business acumen in planning and organizing, information integration, and decision-making, with the ability to achieve results while focusing on customer requirements and business success.


About the Team

Some of our benefits in US:

  • Corporate Retirement Savings Plan
  • Health and dental benefits
  • Short-term disability, and long-term disability
  • Life insurance, and AD&D - Company paid 2x base pay
  • Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
  • Paid time off for holidays and Vacation
  • Employee Stock Purchase Plan
  • Tuition Assistance Plan
  • Adoption assistance
  • Employee Assistance Program/Work Life Resource Program


The above benefits exclude students.

Disclaimer for US/Canada

Nokia Maintains broad annual base salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, and with consideration to internal peer equity. Check the salary ranges in the job info section for this role.

All North America job posts will post for a minimum of 7 calendar days and up to 180 days or until candidate/s identified.

About Nokia

Nokia is a Finnish multinational telecommunications, information technology, and consumer electronics company. The company was founded in 1865 and has since grown to become one of the largest telecommunications equipment manufacturers in the world. Nokia's products include mobile phones, smartphones, and network equipment, among others. The company is committed to innovation and has a strong focus on research and development. Nokia is also committed to sustainability and has set ambitious targets for reducing its environmental impact. The company operates in over 100 countries and has a strong presence in Europe, Asia, and North America.
Learn more about Nokia
Size
87,927 employees
Market Cap
$25.8 billion
Industry
Net Income
-$2.5 billion
Founded
1865
5 Year Trend
-1.2%
Revenue
$21.8 billion
NASDAQ

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