Accenture

Customer Growth Strategy Manager | Consumer Goods, Retail, & Travel

Accenture$87K — $253K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 6 years experience in strategy consulting, corporate innovation, or customer insight roles, especially in retail or consumer goods.
  • Consulting experience with direct client involvement is preferred.
  • MBA or relevant experience in innovation programs is an asset.
  • Interest or experience in consumer goods, retail, or hospitality & travel sectors.
  • Proven research and analysis abilities.
  • Familiarity with concept testing, prototyping, or agile product/service development is a plus.
  • Strong communication and collaboration skills, and understanding of AI/GenAI are advantageous.

Responsibilities

  • Conduct research and analysis on customer needs and market trends.
  • Execute rapid testing protocols with real and synthetic customers.
  • Synthesize findings into actionable recommendations for prioritization.
  • Collaborate with design, product, customer insights, and marketing functions.
  • Build business cases for high-priority growth opportunities.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • Life and long-term disability insurance.
  • 401(k) plan with employer contributions.
  • Bonus opportunities based on performance.
  • Generous paid holidays and paid time off.
Full Job Description

Role Purpose

  • Support the development and delivery of customer-led growth strategies by identifying opportunities, validating ideas, and contributing to market launch planning. Consultants work closely with Managers and client teams to turn insights into market-ready propositions.

Key Responsibilities

  • Conduct research and analysis on customer needs, market trends, and competitive activity. 

  • Execute rapid testing protocols with real and synthetic customers to validate concepts. 

  • Synthesize findings into actionable recommendations for prioritization and launch. 

  • Collaborate with design, product, customer insights, and marketing functions to shape propositions. 

  • Drive and assist in building business cases for high-priority growth opportunities

What Success Looks Like

  • Producing insight and recommendations that directly shape client growth decisions. 

  • Effectively applying proprietary methods to accelerate and de-risk validation. 

  • Building skills in structured problem-solving and client engagement. 

Basic Qualifications:
  • A minimum of 6 years of experience in strategy consulting, corporate innovation, or customer insight roles focusing on customer growth for retail or consumer goods space.

Preferred Qualifications:

  • Demonstrated consulting experience with client-facing delivery. 

  • MBA or relevant innovation program experience a plus. 

  • Experience or genuine interest in consumer goods, retail or hospitality & travel.

  • Strong research and analysis skills. 

  • Exposure to concept testing, prototyping, or agile product/service development. 

  • Excellent communication and collaboration skills.

  • Understanding of AI/ GenAI

  • Understanding of quantitative data sets and some financial value casing and modeling also preferred

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 10/03/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:


Role Location Annual Salary Range
California $87,400 to $253,000
Cleveland $87,400 to $253,000
Colorado $87,400 to $253,000
District of Columbia $87,400 to $253,000
Illinois $87,400 to $253,000
Maine $87,400 to $253,000
Maryland $87,400 to $253,000
Massachusetts $87,400 to $253,000
Minnesota $87,400 to $253,000
New York $87,400 to $253,000
New Jersey $87,400 to $253,000
Virginia $87,400 to $253,000
Washington $87,400 to $253,000

About Accenture

Accenture plc is a multinational professional services company that provides services in strategy, consulting, digital, technology, and operations. The company has more than 537,000 employees serving clients in more than 120 countries. Accenture operates across five business segments: Communications, Media & Technology; Financial Services; Health & Public Service; Products; and Resources. The company is headquartered in Dublin, Ireland, and has offices worldwide.
Learn more about Accenture
Size
624,000 employees
Market Cap
$173.8 billion
Industry
Net Income
$5.2 billion
Founded
1989
5 Year Trend
+11.2%
Revenue
$44.7 billion
NASDAQ

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