Customer Experience Consultant

Tom Kadlec Honda

$50K — $200K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 1-3 years customer service experience related to sales or consultancy
  • Strong interpersonal skills and a customer-first mindset
  • Energetic, outgoing personality with a positive attitude
  • Ability to handle objections and negotiate effectively
  • Valid driver's license required
  • Willingness to learn and seek professional growth

Responsibilities

  • Greet and assist guests in the showroom and on the sales lot
  • Engage customers in conversations to understand their needs
  • Present vehicle options highlighting features and benefits
  • Demonstrate high-quality product knowledge on vehicles
  • Guide customers through the sales process professionally
  • Build rapport with clients and follow up to ensure satisfaction
  • Communicate effectively with Sales Manager regarding goals and performance

Benefits

  • Competitive pay with performance-based structure
  • Paid, hands-on training and industry-leading support
  • 401(k) with company match and fully vested from day one
  • Generous paid time off including vacation and sick leave
  • Comprehensive insurance benefits including medical, dental, and vision
  • Employer-paid life insurance and disability coverage
  • 24/7 employee assistance program for confidential support
  • Financial planning resources and employee discounts on products
  • Supportive management and collaborative team culture
  • Opportunities for career advancement
  • Closed on Sundays for work-life balance
  • Access to a state-of-the-art facility
Full Job Description
Customer Experience Consultant
Rochester, MN

Compensation:

$50,000-$200,000/year
(Includes base pay + commission. Your success determines your earning potential!)
Benefits You'll Love:
  • Competitive Pay Plan - Earn what you're worth with a strong, performance-based pay structure
  • Paid, Hands-On Training - Learn and grow with industry-leading training and support
  • 401(k) with Company Match - Fully vested from day one, with both Traditional & Roth options
  • Generous Paid Time Off - Enjoy vacation days, sick leave, and work-life balance
  • Comprehensive Insurance Coverage - Including medical, dental, and vision plans
  • Employer-Paid Life Insurance - Protection for you and peace of mind for your loved ones
  • Short-Term & Long-Term Disability Coverage - We've got your back when life throws a curveball
  • Critical Illness & Accident Insurance - Additional protection when you need it most
  • Flexible Spending (FSA) & Health Savings Accounts (HSA) - Tax-advantaged ways to manage health costs
  • 24/7 Employee Assistance Program - Confidential support for life's challenges
  • Financial Planning Resources
  • Employee Discounts - Save on vehicles, service, and parts
  • Supportive, Experienced Management - Work with professionals who care about your success
  • Positive Team Culture - Clean, friendly, and collaborative work environment
  • Opportunities to Advance - A place to build your career and grow with us
  • Closed on Sundays - Dedicated time off for rest and family
  • A state-of-the-art facility
Your Responsibilities:
  • Greet and assist guests in the showroom and on the sales lot
  • Engage customers in conversations to understand their needs
  • Present vehicle options with clear explanations of features and benefits
  • Perform high-quality product demonstrations on new and used vehicles
  • Guide customers through the entire sales process with professionalism and care
  • Build strong rapport and follow up to create long-lasting relationships
  • Learn to overcome objections, negotiate, and close sales effectively
  • Communicate with Sales Manager on goals, progress, and performance
What We're Looking For:
  • A team player with a positive, driven attitude
  • Honest and transparent, with a commitment to integrity
  • Customer-first mindset and strong interpersonal skills
  • Energetic and outgoing personality
  • Comfortable handling objections and price discussions
  • Willingness to learn and grow in a professional setting
  • Must possess a valid driver's license
No Automotive Sales Experience? No Problem.

We provide full training and mentorship to help you develop product knowledge and sales confidence. Your motivation and people skills are what matter most.
Apply Today and Start Driving Your Career Forward!

Join a team that believes in growth, support, and doing the right thing - for both our employees and our community. Tom Kadlec Honda is ready to help you succeed.

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