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X Note: By applying to this position you will have an opportunity to share your preferred working location from the following:
Cambridge, MA, USA; New York, NY, USA.
Minimum qualifications: - Bachelor's degree or equivalent practical experience.
- 10 years of experience with cloud native architecture in a customer-facing or support role.
- Leadership experience (e.g., people management, team lead, mentorship, coaching).
- Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
- Experience with technical conversations, demos, prototyping, or workshops with customers.
Preferred qualifications: - Experience with software lifecycles, building tools, and architecting/developing software for scalable, distributed systems (e.g., data platform, AI/ML, infrastructure).
- Experience as a pre-sales manager or technical customer-facing people manager within a professional services or sales engineering team.
- Experience managing a team through pre-sales processes and career development (e.g., account mapping, quota setting, performance management, managing sensitive information).
- Experience engaging with, and presenting to, technical stakeholders/executive leaders (e.g., delivering compelling messages by audience, asking strategic questions, leading conversations that drive accelerated value realization and business opportunity).
- Experience managing delivery and consumption plans for complex, cross-pillar cloud solutions.
About the jobAs a Customer Engineering (CE) Manager, you lead and deploy a team of subject matter experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical blockers. You will foster a culture of technical ownership and understand the mechanics of architecture, delivery, and consumption across the Google Cloud portfolio.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
US: $152000 - $221000 (USD) 42.86% bonus target equity benefits
Learn more about benefits at Google .
Responsibilities - Lead a team of Customer Engineers, focusing on team culture, talent strategy, and skills development to deliver successful cloud transformation outcomes for customers and accelerate value realization.
- Foster customer partnership and provide thought leadership related to cloud, cross-pillar solutions, and expansion opportunities to drive technical wins.
- Partner with Sales to define technical go-to-market strategies and delivery plans, with a focus on winning new workloads and driving consumption within existing ones. Through planning stages, determine alignment, coverage and staffing needs.
- Balance technical leadership with operational excellence; lead workload and opportunity review meetings and provide insight into how to achieve a technical agreement and migration strategy, working directly with our customers, partners, and prospects.
- Work cross-functionally across Google, partners, and your team to resolve technical roadblocks.
