Google

Customer Engineer, Platform, SLED, Higher Education, Public Sector

Google$152K — $222K *
Education, Government & Non-Profit
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience with cloud-native architecture in a customer-facing or support role.
  • Experience presenting to technical stakeholders and executive leaders.
  • Knowledge of cloud infrastructure engineering, virtualization, or containerization platforms.
  • Willingness to travel up to 30% for advocacy and engagement work.

Responsibilities

  • Collaborate with Sales to identify and qualify Google Cloud and AI opportunities.
  • Lead the technical relationship with premier Higher Education customers in California.
  • Conduct immersive product briefings on Google Cloud and GenAI solutions.
  • Drive innovative proof-of-concept work with educational partners.
  • Prototype AI integrations and workflows in complex customer environments.
  • Design AI-optimized enterprise architectures and integration strategies.

Benefits

  • Comprehensive healthcare coverage.
  • Generous paid time off and work-life balance initiatives.
  • Opportunities for professional development and training.
  • Access to cutting-edge technology and tools.
  • Inclusive work environment fostering diversity and collaboration.
Full Job Description
info_outline
X Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; Mountain View, CA, USA.

Minimum qualifications:
  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience with cloud-native architecture in a customer-facing or support role.
  • Experience engaging with and presenting to technical stakeholders and executive leaders.
  • Experience with cloud infrastructure engineering, on-premise environments, virtualization, or containerization platforms.
  • Ability to travel up to 30% of the time to university campuses, industry conferences, and related events as required to advocate Google Public Sector's goals and engage directly with educational leaders.

Preferred qualifications:
  • Experience partnering with Higher Education customers, specifically R1 and R2 institutions, to drive digital transformation and AI-readiness.
  • Experience architecting innovative solutions and building compelling demonstrations using generative AI technologies, specifically Gemini and autonomous agentic workflows.
  • Expertise migrating and modernizing legacy applications to scalable cloud platforms, laying the essential data groundwork for advanced AI/ML workloads.
  • Understanding of enterprise security and complex networking principles as needed to secure AI pipelines, LLM deployments, and distributed architectures.
  • Proven agility to rapidly learn and adapt to the changing evolution of emerging AI methodologies and new Google Cloud solutions.


About the job
As a Customer Engineer, you will partner with technical Sales teams to differentiate Google Cloud and our unique Google Public Sector offerings for our R1 and R2 higher education customers in California. You will empower universities and colleges to harness the full potential of the Google ecosystem by designing creative, agentic AI solutions that solve complex institutional issues.

Moving beyond traditional data lifecycles, you will lead proofs of concept and guide technical strategy to build proactive, autonomous AI agents and intelligent data ecosystems that transform the student, researcher, and administrative experience. Leveraging your technical expertise and compelling presentation skills, you will engage with educational leaders to translate their academic requirements into visionary, highly automated, and practical architectures tailored for the public sector.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $152000 - $222000 (USD) 42.86% bonus target equity benefits

Learn more about benefits at Google .

Responsibilities
  • Collaborate with the Sales team to uncover and qualify Google Cloud and AI-first opportunities, proactively addressing technical objections around adoption, and developing pathways to clear technical blockers.
  • Lead the technical relationship with our premier Higher Education customers in California, leading immersive product briefings on Google Cloud and Google's GenAI portfolio, driving innovative, agentic proof-of-concept (PoC) work, and orchestrating specialized technical resources across Google Public Sector.
  • Demonstrate and rapidly prototype intelligent integrations, bringing autonomous agents and AI-powered workflows to life directly within complex customer and partner environments.
  • Design and recommend AI-optimized enterprise architectures and integration strategies, laying the secure platform and data infrastructure foundations required to successfully deploy comprehensive, forward-looking solutions using Google Cloud best practices.


About Google

Google is a multinational technology company that specializes in Internet-related services and products. These include online advertising technologies, search engine, cloud computing, software, and hardware. Google was founded in 1998 by Larry Page and Sergey Brin while they were Ph.D. students at Stanford University. The company has grown tremendously since then and has become one of the most valuable companies in the world. Google's mission is to organize the world's information and make it universally accessible and useful.
Learn more about Google
Size
156,500 employees
Market Cap
$1,115.4 billion
Industry
Net Income
$40.2 billion
Founded
1998
5 Year Trend
+23.3%
Revenue
$182.5 billion
NASDAQ

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