Google

Customer Engineer, AI Infrastructure, Google Public Sector

Google$152K — $221K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or relevant practical experience required.
  • 10 years in cloud native architecture in customer-facing roles.
  • Experience engaging with technical stakeholders and executives.
  • Proficient in ML model development and deployment.
  • Active US Government TS/SCI security clearance with polygraph required.
  • Willingness to travel up to 20% of the time.

Responsibilities

  • Accelerate customer time-to-value for AI Infrastructure and HPC workloads.
  • Build trusted relationships with customer architects and engineering teams.
  • Provide domain expertise on GPU/TPU and ML frameworks.
  • Recommend hardware and framework solutions for customers.
  • Manage holistic research engineering relationships with internal teams and customers.

Benefits

  • Comprehensive health, wellness, and retirement benefits.
  • Opportunities for professional development and training.
  • Access to diverse projects across various industries.
  • Flexible work location options available.
Full Job Description
info_outline
X Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Reston, VA, USA; Washington D.C., DC, USA.

Minimum qualifications:
  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience with cloud native architecture in a customer-facing or support role.
  • Experience engaging with, or presenting to, technical stakeholders or executive leaders.
  • Experience with machine learning (ML) model development and deployment.
  • Active US Government Top Secret/Sensitive Compartmentalized Information (TS/SCI) security clearance with polygraph.
  • Ability to travel up to 20% of the time.

Preferred qualifications:
  • Experience with prevailing ML development frameworks (e.g., Keras, PyTorch, Tensorflow, JAX).
  • Experience with both GPU and TPU based infrastructure.
  • Familiarity with prevailing AI related tooling (Slurm, vLLM, Ray, Vertex, K8s, etc.).
  • Familiarity across the AI software development life cycle (data processing, model building, training, evaluation, deployment).
  • Ability to deliver results and work cross-functionally to position and orchestrate a solution consisting of multiple products.


About the job
As a Customer Engineer (CE), you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will serve as the customer's primary technical partner and trusted advisor, engaging in technical-led conversations to understand their business issues. You will troubleshoot technical questions and roadblocks, engage in proofs of concepts and demos, and use your expertise to architect cross-pillar cloud solutions that solve these business issues. You will drive the technical win and define the delivery and consumption plans. You will use your presentation skills to engage with technical and business leaders, and persuasively present practical and useful solutions on Google Cloud. You will have excellent technical, communication and organizational skills.

You will focus on identifying, pursuing, and winning new business workloads and driving pen testing within existing ones. You will have a breadth of technical expertise, spanning infrastructure modernization, application modernization, data analytics and more. You will blend sales expertise, market knowledge and direct technical engagement to show the value of the Google Cloud portfolio.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $152000 - $221000 (USD) 42.86% bonus target equity benefits

Learn more about benefits at Google .

Responsibilities
  • Accelerate customer time-to-value on the largest AI Infrastructure and High Performance Computing (HPC) workloads in Google Public Sector.
  • Build a trusted advisory relationship with customer architects, engineering leadership, and research teams. Identify customer priorities, technical objections and design strategies focused on Google AI Infrastructure and HPC ecosystem to deliver business value and resolve blockers.
  • Provide domain expertise around hardware accelerators (GPU/TPU), prevailing ML Frameworks (PyTorch, Keras, JAX), and model building techniques.
  • Make recommendations on Graphics Processing Unit/Tensor Processing Unit (GPU/TPU) hardware, framework selection, benchmarks, and model building required to successfully implement a complete solution.
  • Manage the holistic research engineering relationship with customers by collaborating with specialists, product management, technical teams, and more.


About Google

Google is a multinational technology company that specializes in Internet-related services and products. These include online advertising technologies, search engine, cloud computing, software, and hardware. Google was founded in 1998 by Larry Page and Sergey Brin while they were Ph.D. students at Stanford University. The company has grown tremendously since then and has become one of the most valuable companies in the world. Google's mission is to organize the world's information and make it universally accessible and useful.
Learn more about Google
Size
156,500 employees
Market Cap
$1,115.4 billion
Industry
Net Income
$40.2 billion
Founded
1998
5 Year Trend
+23.3%
Revenue
$182.5 billion
NASDAQ

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