No Relocation Assistance Offered
Job Number #174457 - Rogers, Arkansas, United States
Customer Development Manager, eCommerce Oral Care, WalmartLocation: Rogers (Hybrid)Availability to travel 15% of the time
The OpportunityIn today's rapidly evolving digital landscape, joining our eCommerce Customer Development team is a premier opportunity to drive strategic growth. We are seeking a motivated
eCommerce Customer Development Manager to oversee our Oral Care business with
Walmart.
In this role, you will translate brand strategies into high-performing digital sales and marketing plans for Walmart.com (Site & App). Based in New York, you will collaborate closely with Marketing, Digital Commerce, Content, and Supply Chain teams to establish Colgate as Walmart's preferred digital category partner.
Key Responsibilities- Strategic Leadership: Lead digital engagement with Walmart, leveraging deep insights into customer operations, digital shoppers, and category trends to drive sales and market share.
- P&L Management: Own the eCommerce P&L. Deliver on KPIs including Net Sales, Gross-to-Net (GTN), Profit, and Market Share while aligning with Walmart's Joint Business Plan (JBP) goals.
- Data-Driven Insights: Master analytics tools-including Walmart Scintilla data-to monitor performance, identify growth opportunities, and guide strategic decisions.
- Commercial Planning: Own end-to-end eCommerce planning, forecasting, and the 5Ps. Provide strategic portfolio recommendations for Walmart.com during annual line reviews.
- Cross-Functional Execution: Partner with Omni Category Management, Search, Content, and Shopper Marketing teams to optimize the digital shelf and maximize brand engagement.
- Supply Chain Alignment: Collaborate with Walmart's eCommerce supply chain and Colgate's CPFR teams to ensure seamless product availability and optimal inventory health.
- Internal Advocacy: Serve as the eCommerce Champion within Colgate's Walmart team, scaling best practices across the organization.
Who You AreDigital & Data Enthusiast: You possess a genuine passion for eCommerce and analytics, constantly staying ahead of digital trends to elevate the online shopper experience.- Strategic Collaborator: You excel at connecting the dots across cross-functional teams to build robust, insights-driven customer plans.
- Entrepreneurial Thinker: You thrive in fast-paced environments, actively driving change, navigating ambiguity, and unlocking new growth channels.
- Curious Learner: You routinely analyze what works and what doesn't, using data-driven evaluation to continuously refine commercial tactics.
Required QualificationsEducation: Bachelor's Degree.- Experience: Minimum of 3 years in commercial roles managing omni-channel or online customers within Consumer Packaged Goods (CPG) or a adjacent industry.
- Communication: Exceptional presentation and relationship-building skills to effectively influence internal teams and Walmart partners.
- Tools: High proficiency in Microsoft Excel and Google Suite.
- Attitude: A proactive, team-oriented, and results-driven mindset.
Preferred QualificationsDirect experience managing retail accounts like Walmart and familiarity with their data ecosystem (Scintilla, Digital Landscapes, Supplier One).- Experience utilizing industry standard tools for Digital Shelf optimization.
- Background in Customer Management, Digital Agencies, Shopper Marketing, or Brand Management.
Ready to Join Us?We invite you to apply online through our careers portal. Please include your resume/CV and a cover letter. Note: Only applications submitted via our official portal will be considered; email submissions cannot be accepted.Compensation and BenefitsSalary Range $86,000.00 - $137,000.00 USD
Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.
Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.
Our Commitment to InclusionOur journey begins with our people-developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.
#LI-Hybrid
