No Relocation Assistance Offered
Job Number #173740 - New York, New York, United States
As the
Customer Development Manager - CVS, you will have ownership & responsibility to deliver sales objectives on volume, spending and retail execution while also running the P&L. You will formulate and execute our strategic plakn to ensure you reach maximum volume, profitability and customer service. You'll work with your team and cross-functional touchpoints, and develop plans to deliver designated account strategies and champion a demeanor with your colleagues to build solutions where everyone wins and efficiency of investments increase. You will demonstrate consumer insights associated with strong Colgate brand equities to drive incremental growth and strengthen the customer investment strategy so that it is consistent with Retail Environment strategy, brand strategy, and shopper insights.
This is a field based role based in the Northeast region. This person will need to travel as needed to our office in Park Avenue and to the CVS office in Woonsocket, RI.
Responsibilities:- Develop and execute comprehensive customer strategies rooted in consumer insights, category trends, and competitive analysis to deliver mutual growth opportunities.
- Build and nurture partnerships across direct reports, cross-functional teams, and broker retail teams-fostering a culture of trust and integrity.
- Coach and develop team members, providing leadership and guidance to enhance team performance and career growth.
- Collaborate and negotiate with internal and external stakeholders to deliver win-win solutions.
- Continuously seek out and implement process improvements, using analysis such as ROI measurement, pre- and post-program evaluations, and lessons learned to optimize future strategies.
- Lead and own the rollup of the monthly financial discipline process for CVS across total CP business.
- Lead the team to analyze and report on account-specific business trends, including brand performance, pricing, promotion activity, and trade developments.
- Apply insights to refine investment strategies and customer tactics, leveraging data from syndicated sources (e.g., Nielsen, IRI).
Required Qualifications:
- Bachelor's Degree
- 5+ years of experience in sales or closely related roles
- Experience utilizing syndicated data sources (Nielsen, IRI)
- Proficiency in Microsoft Office or Google Suite (Sheets, Slides, Docs)
Preferred Qualifications:
- MBA degree
- Background in consumer packaged goods (CPG)
- Direct experience with CVS or other retailers in Healthcare/Drug environment
- Experience with broker management
Compensation and BenefitsSalary Range $109,600.00 - $155,000.00 USD
Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.
Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.
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