Customer Campaign Manager

Wood Mackenzie

$90K — $120K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of B2B marketing experience in campaign management or growth marketing.
  • Experience in lead generation campaigns targeting new B2B customers.
  • Strong grasp of digital marketing channels and performance metrics.
  • Familiarity with marketing and sales technologies like Pardot, Salesforce, and LinkedIn Ads.
  • Skilled in developing campaign briefs and managing creative assets cross-functionally.
  • Excellent project management and communication skills, with attention to detail.
  • Data-driven mindset for analyzing performance data.

Responsibilities

  • Plan and execute full-funnel campaigns for Natural Resources customers.
  • Collaborate with senior marketing to align campaign with GTM and pipeline goals.
  • Develop tailored messaging with product and content marketing teams.
  • Manage customer campaigns to improve channel performance and customer journeys.
  • Execute integrated campaigns through email, paid social, and other channels.
  • Coordinate with event and sales teams for effective event planning and execution.
  • Partner with digital marketing on paid acquisition and targeted reach.
  • Monitor campaign performance in real-time and optimize strategies.
  • Analyze campaign results against key performance indicators.

Benefits

  • Opportunity to lead high-impact B2B campaigns in an evolving sector.
  • Access to cross-functional collaboration with diverse teams.
  • Chance to contribute to measurable customer growth and pipeline acceleration.
  • Engagement with cutting-edge marketing and sales technologies.
Full Job Description

About the Role

We are seeking a results-driven Customer Campaign Manager to join our B2B Growth Marketing team. This role is focused on strategizing, executing, and optimizing global campaigns to drive customer expansion within a specific industry vertical. You’ll play a key role in generating high-quality leads, accelerating pipeline, and delivering measurable impact across the buyer’s journey.

As the lead contributor within the growth marketing function, you'll collaborate cross-functionally with sales, product marketing, content, digital, and operations teams to execute campaigns that resonate with target personas and move prospects through the buyer’s journey.

Key Responsibilities

  • Plan, execute, and optimize full-funnel campaigns targeting existing customers across priority Natural Resources customer verticals, geographies, and channels.
  • Collaborate with the Sr. Marketing Manager Growth Marketing to align campaign plans with vertical GTM plans and pipeline goals.
  • Work with product marketing and content marketing to develop tailored messaging, and solution sets.
  • Ownership of existing customer campaign management that drives channel performance improvements and journey management
  • Own the execution of integrated campaigns across channels such as email, paid social, display, SEM, SEO, content syndication, nurture flows and webinars.
  • Work with event operations and sales to drive execution excellence in our event planning, onsite execution and follow up, increasing the ROI from this critical channel.
  • Partner with digital marketing and media teams to manage paid acquisition efforts and ensure targeted reach into ICP audiences and accounts.
  • Work closely with sales and lead management teams to enable effective follow-up, qualification, and conversion strategies.
  • Work with digital marketing to monitor campaign performance in real-time and continuously improve tactics through A/B testing, audience segmentation, and optimization.
  • Track, report, and analyze campaign performance against KPIs such as MQLs, SALs, cost per lead, and pipeline contribution.

Requirements

  • Over 8 years of B2B marketing experience with a focus on campaign management, demand generation, or growth marketing.
  • Experience planning and executing lead generation campaigns targeting new customers in a B2B context.
  • Strong understanding of digital marketing channels and campaign performance metrics.
  • Familiarity with marketing and sales tech stacks (e.g., Pardot, Salesforce, LinkedIn Ads, Google Ads, Intent data platforms etc.).
  • Ability to develop campaign briefs, manage creative assets, and coordinate across internal and external teams.
  • Excellent project management, communication and organizational skills with strong attention to detail.
  • Data-driven mindset with experience analyzing performance data to inform decisions.
  • Experience working in cross-functional, global, or matrixed environments is a plus.

Preferred Qualifications

  • Experience in audience-focused B2B campaigns within the commodities space (e.g.: Oil & Gas, Metals and Mining, Power & Technology, Financial Services, Trading, SaaS)
  • Knowledge of funnel metrics and pipeline acceleration tactics
  • Bachelor’s degree in Marketing, Business, Communications, or related field

What Success Looks Like

  • Consistent delivery of high-quality, sales-ready leads and pipeline
  • Strong campaign performance across paid and owned channels
  • Alignment and collaboration with sales and SDR teams
  • Continuous improvement in lead-to-opportunity conversion and campaign ROI

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