ABB Ltd

Customer Application Engineer

ABB Ltd • $68K — $109K *
Energy & Utilities
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's or Master's degree in Electrical Engineering, Power Electronics, Energy Systems, or equivalent
  • 5+ years of experience as a customer application engineer or related experience
  • Proven experience in Critical Power, UPS, Energy Storage, Power Conversion, or related applications
  • Understanding of customer applications, solution architectures, market segments, and channel dynamics
  • Proven ability to translate customer requirements and application challenges into differentiated solutions and compelling customer value propositions.

Responsibilities

  • Integrates extensive technical expertise with market and business understanding
  • Fosters collaboration and innovation across teams
  • Builds and nurtures expertise in customer applications, solution architectures, market segments, channels, and customer value propositions
  • Develops and maintains standards, methods, tools, and best practices for customer applications
  • Owns and continuously evolves application knowledge, key use cases, reference architectures, and reusable solution frameworks
  • Facilitates cross-functional coordination for strategic applications, acting as a subject matter expert
  • Promotes effective collaboration and knowledge exchange with Sales, Product Management, R&D, and other Agile Units.

Benefits

  • Health benefit options including 2 medical plans and dental coverage
  • Company paid life and disability insurance
  • Parental leave of up to 6 weeks
  • 401k savings plan with company contributions
  • 11 paid holidays and vacation based on years of service.
Full Job Description
This position reports to:
Chapter Leader Product Management

As the Applications Expert for our Critical Power (ELSP) portfolio, you will serve as the subject matter authority on customer applications and solution design. You will develop and share best practices, standards, and guidelines that enable the sales team to position optimized, value-driven solutions while building organizational capabilities through coaching and mentoring. Acting as a critical bridge between market and organization, you will own application knowledge, reference architectures, and key use cases while capturing customer trends and translating them into actionable insights for Product Management and R&D to guide future product development and strategic priorities.

Job Responsibilites:

  • Integrates extensive technical expertise with market and business understanding
  • Fostering collaboration and innovation across teams
  • Build and nurture expertise in customer applications, solution architectures, market segments, channels, and customer value propositions for the Critical Power (ELSP) portfolio
  • Develop and maintain standards, methods, tools, and best practices for customer applications
  • Own and continuously evolve application knowledge, key use cases, reference architectures, and reusable solution frameworks
  • Facilitate cross-functional coordination for strategic applications, act as a subject matter expert
  • Promote effective collaboration and knowledge exchange with Sales, Product Management, R&D, and other Agile Units
  • Support business growth through driving ABB products being specified and customer requirements influenced and satisfied


Basic Qualifications:

  • Bachelor's or Master's degree in Electrical Engineering, Power Electronics, Energy Systems, or equivalent
  • 5+ years of experience as a customer application engineer or related experience
  • Proven experience in Critical Power, UPS, Energy Storage, Power Conversion, or related applications
  • Understanding of customer applications, solution architectures, market segments, and channel dynamics
  • Proven ability to translate customer requirements and application challenges into differentiated solutions and compelling customer value propositions and in line with Critical Power business strategy


Preferred Qualifications:

  • Good communication, presentation, and influencing skills, with proven ability to engage customers, understand application challenges, and articulate value-driven solutions
  • Experience on MV connected critical power systems and associated Grid Codes
  • Experience on Semiconductor industry, market requirements and system solutions, including LV and MV solutions
  • Demonstrates accountability, collaboration and adaptability on critical tasks and within the work environment
  • Experience defining standards, methodologies, tools, and best practices within a technical organization
  • Ability to operate and influence across complex stakeholder networks, including EPCs, consultants, end customers, channel partners, Sales, Product Management, and R&D


What's in it for you

We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

ABB Benefit Summary for eligible US employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to myBenefitsABB.com and click on "Candidate/Guest" to learn more

Health, Life & Disability
  • Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
  • Choice between two dental plan options: Core and Core Plus
  • Vision benefit
  • Company paid life insurance (2X base pay)
  • Company paid AD&D (1X base pay)
  • Voluntary life and AD&D - 100% employee paid up to maximums
  • Short Term Disability - up to 26 weeks - Company paid
  • Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.
  • Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
  • Parental Leave - up to 6 weeks
  • Employee Assistance Program
  • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
  • Employee discount program


Retirement
  • 401k Savings Plan with Company Contributions
  • Employee Stock Acquisition Plan (ESAP)


Time off

ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy.

While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $68,600 and $109,760 annually.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

About ABB Ltd

ABB Ltd is a Swiss multinational corporation that specializes in electrical equipment. The company was founded in 1988 and is headquartered in Zurich, Switzerland. ABB operates in a variety of industries, including power generation, transmission, and distribution, as well as automation and robotics. The company's products and services are used in a range of applications, from electric vehicles to renewable energy systems. ABB has a global presence, with operations in more than 100 countries. The company is committed to sustainability and has set ambitious targets for reducing its environmental impact.
Learn more about ABB Ltd
Size
104,400 employees
Market Cap
$59.8 billion
Industry
Net Income
$5.1 billion
Founded
1988
5 Year Trend
+3%
Revenue
$26.1 billion
NASDAQ

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