6137 - Germantown - 3475 S. Germantown Road, Memphis, Tennessee, 38119
Position Overview
As a Cross Functional Store Manager in Training at CarMax, you will lead and develop a team of 10–15 associates across multiple business areas to deliver a world-class customer experience. This role is pivotal in driving sales performance, operational excellence, and associate engagement. You’ll stay actively involved in the sales process, foster a culture of learning through training, and ensure seamless execution of CarMax policies. By strategizing to meet store budgets and performance metrics, you will help shape the future of our customer experience while empowering your team to succeed.
Role Responsibilities
- Develop and execute strategies to achieve store budgets and performance metrics aligned with corporate goals.
- Plan and manage daily operations, monitor staffing levels and adjusting proactively, and ensuring associates have tools and training to deliver a seamless customer experience.
- Analyze and present business results to the Location General Manager and other stakeholders.
- Lead associate development and engagement, providing timely feedback and performance management.
- Oversee training across sales, service, merchandising, and operations to maximize execution and minimize risk.
- Ensure compliance with asset protection, risk management, and operational standards while driving process improvements.
- Responsible for the Environmental, Health and Safety (EH&S) program for your department and/or location, including but not limited to self-inspections, hazardous waste disposal, workplace safety, and PPE.
Required Qualifications
- Strong problem-solving and collaboration skills to address complex challenges effectively.
- Ability to prioritize and manage multiple responsibilities in a fast-paced environment.
- Exceptional communication skills for engaging associates and customers.
- Proven ability to model and encourage exceptional team behaviors while making independent business decisions.
- Flexibility to work rotating schedules, including nights, weekends, and holidays.
- Willingness to travel occasionally for meetings, training, and special assignments.
- Valid driver’s license meeting CarMax safety standards.
The annual salary for this position is:
$65,800.00 - $115,200.00
May be eligible for bonus and equity.
Benefits:
Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
Associates that are considered full-time hourly or commission/incentive eligible:
- To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
- For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
For more details about benefits, please visit our CarMax Benefits website.
