Jones Lang LaSalle Incorporated

Critical Systems Program Manager

Jones Lang LaSalle Incorporated$145K — $178K *
Real Estate & Construction
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Extensive knowledge of critical infrastructure systems for operational environments.
  • Proficient in Building Automation Systems (BAS) and facility management platforms.
  • Strong planning, scheduling, and organizational skills.
  • Excellent communication and leadership abilities.
  • Proficient with MS Excel, MS Word, and MS Project; AutoCAD knowledge is a plus.

Responsibilities

  • Coordinate field supervision and project management for airport critical infrastructure.
  • Manage a 24x7 operations team, promoting high performance and improvement.
  • Oversee mission-critical equipment and systems integral to airport operations.
  • Integrate and manage systems addressing life safety and mechanical infrastructure.
  • Analyze system performance discrepancies and report to stakeholders for improvement action.
  • Manage maintenance schedules and ensure continuity for essential components.
  • Provide on-call support for critical incidents and emergencies.

Benefits

  • 401(k) plan with company matching contributions
  • Comprehensive medical, dental & vision care
  • Paid parental leave at 100% salary
  • Generous paid time off and company holidays
  • Early access to earned wages through Daily Pay
Full Job Description
Requirements
  • Extensive knowledge of critical infrastructure systems within an operational environment, including construction planning, mechanical, electrical, building controls, fire safety, and security systems.
  • Proficiency in Building Automation Systems (BAS) and other integrated facility management platforms.
  • Technically proficient in planning and scheduling, with excellent organizational skills.
  • Strong communication skills, with the ability to lead and coordinate meetings and effectively facilitate progress toward achieving scheduled goals.
  • Demonstrated interpersonal skills, sound judgment, and adaptability.
  • Ability to work cooperatively with internal airport administration groups and effectively engage with customers and contractors to reach mutually acceptable terms and conditions.
  • Proficiency with MS Excel, MS Word, and MS Project. Knowledge of AutoCAD is a plus.

Responsibilities
  • Provide onsite field coordination, supervision, and project management support for the operation of the airport's critical infrastructure.
  • Effectively manage a 24x7 site operations team, comprising technical and administrative staff, fostering a culture of high performance and continuous improvement.
  • Oversee the management of mission-critical equipment and systems vital to airport operations, including but not limited to power distribution, HVAC, life safety, security, and building management systems.
  • Lead the integration and management of all systems and the physical environment, addressing issues related to life safety, mechanical, plumbing, and power infrastructure.
  • Analyze and report discrepancies and trends in system performance to the operations team and key stakeholders, providing insights for proactive improvements.
  • Manage preventative and emergency maintenance schedules and procedures for all critical building systems. Identify and manage backup and replacement inventory needs for essential components to ensure continuity.
  • Oversee all maintenance schedules and coordinate with external providers to ensure high standards of service delivery.
  • Provide on-call support (24/7) to promptly address critical incidents and emergencies.
  • Contribute to the development and implementation of Standard Operating Procedures (SOPs), Emergency Recovery Procedures (ERPs), and Method of Procedures (MOPs), ensuring consistency and best practices for airport critical infrastructure operations.
  • Oversee and coordinate with subcontractors, ensuring proper equipment installation and the high-quality delivery of maintenance services across all critical systems.
  • Troubleshoot emergencies, equipment malfunctions, and technical issues, then organize and oversee swift resolutions to minimize impact on airport operations.
  • Provide ongoing technical support, management, and oversight of vendors as necessary, ensuring service level agreements are met.
  • Conduct daily inspections of critical infrastructure to ensure operational readiness and identify potential issues.
  • Manage and oversee all scheduled maintenance activities (monthly, bi-monthly, quarterly, semi-annually, and annually) for critical equipment, including but not limited to: Filter changes, Generator operating tests, UPS/ATS/STS transfer tests and operation.
  • Provide field technical support related to redundancy, reliability, and maintainability for the airport's critical infrastructure, focusing on: Meeting current operational needs and preparing for future demands, Contributing to long-term strategic planning and infrastructure development, Achieving and maintaining exceptional uptime (e.g., 99.9999% or higher) and identifying cost-saving opportunities.
  • Serve as the administrator for onsite Critical Facility Work Rules, ensuring compliance and safety.

Desired Qualifications
  • Electrical/HVAC certifications are preferred.
  • BS or Technical Degree in Mechanical or Electrical Field or other related field preferred.


This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

145,300.00 - 178,100.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site -Detroit, MI, Flushing, NY

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay


At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

Accepting applications on an ongoing basis until candidate identified.

About Jones Lang LaSalle Incorporated

Jones Lang LaSalle is a financial and professional services firm that specializes in commercial real estate services and investment management. Its services include: tenant representation for organizations that lease office, industrial and retail spaces; consulting, which supports companies to develop workplace strategies such as occupancy planning, relocations, and energy and environmental sustainability initiatives; project and development services to manage ground-up creation, building construction, and major interior renovations; capital markets and real estate investment banking, which helps organizations buy and sell properties, and improve the financial impact of their real estate; facilities management for a variety of properties including office towers, retail and exhibition centers, and government, collegiate and industrial complexes; property management services, that provide on-site administration to help owners of office, industrial, retail and specialty properties reduce costs and enhance their property values; and valuations that provide impartial assessments of real estate worth through more than 200 corporate offices in 70 countries. Jones Lang LaSalle was formed by the merger of Jones Lang Wootton, a British firm with origins dating back to 1783, and LaSalle Partners, an American company formed from a predecessor launched in 1968. Jones Lang Wootton opened its first US office in New York in 1975. In 1997, the initial public offering was completed by LaSalle Partners for the company's common stock in the market.

Jones Lang LaSalle Incorporated Careers

Join the dynamic team at Jones Lang LaSalle Incorporated (JLL), a global leader in real estate services, where your career journey is just as important as the professional milestones you aim to achieve. At JLL, we offer more than just job opportunities; we provide a platform for growth, innovation, and leadership in an industry that shapes the world around us.

Work You’ll Do

At JLL, you will be part of a culture that prizes diversity, teamwork, and forward-thinking. Whether you are looking for a full-time position or an internship, JLL offers a variety of roles that cater to your professional skills and personal development goals. Our team is composed of the brightest minds in real estate, providing you with unparalleled mentorship and networking opportunities that foster career advancement.

Innovate and Lead

Embrace the opportunity to lead projects that redefine the real estate landscape, leveraging JLL’s global scale and deep industry expertise. Our commitment to innovation is evident in every strategy we implement and every building we manage. By joining our team, you will collaborate with professionals who are eager to share their knowledge and push the boundaries of what is possible in real estate.

Professional Growth and Development

JLL is dedicated to the professional growth of its employees. We offer robust training programs, including leadership development and diversity training, to ensure you are equipped for success. Our benefits extend beyond the basics, encompassing health, wellness, and financial planning to support you and your family at all stages of life.

Explore Job Opportunities

JLL is continuously expanding, and we are hiring across multiple disciplines. Explore positions that match your skills and interests in areas such as property management, sustainability, financial analysis, and more. We look for driven, curious, and innovative team players who are ready to make an impact.

Internship Programs

Kickstart your career with a JLL internship. Gain hands-on experience, build your resume, and make invaluable industry connections. Our internships provide a deep dive into the real estate sector, allowing you to apply academic learning to real-world challenges.

Join Our Team

Ready to advance your career at Jones Lang LaSalle Incorporated? Search open positions, read about our employment benefits, and prepare your resume. The interview process at JLL not only assesses your fit for the company but also ensures our culture aligns with your career aspirations.

Stay Connected

Keep up to date with the latest from JLL Careers by subscribing to our job alert emails. Receive personalized updates that align with your career preferences and learn about new opportunities in real-time.

Networking and Industry Leadership

At JLL, networking doesn’t end with your hire date. Continue to connect with leaders and peers through our various professional networks and community engagement initiatives. Lead the way in industry discussions, participate in global conferences, and contribute to innovative solutions that drive the future of real estate. At Jones Lang LaSalle Incorporated, we don’t just offer jobs—we offer careers that make a difference. Join us in shaping the future of real estate, one innovation at a time.
Learn more about Jones Lang LaSalle Incorporated
Size
98,000 employees
Market Cap
$7.4 billion
Industry
Net Income
$402.5 million
Founded
1783
5 Year Trend
+8.3%
Revenue
$16.5 billion
NASDAQ

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