ADC (Amazon Dedicated Cloud) Field Engineering provides engineering support to the data center operations personnel at sites supporting the US intelligence community.
As a Field Engineer, you will be leading projects to fit out our data centers to meet ever-evolving customer needs as we continue expanding our fleet to hyper-scale. As an ideal candidate you:
- Possess strong engineering judgement and are able to provide recommendations despite uncertainty/ambiguity.
- Are detail and data oriented.
- Have experience solving problems with engineered solutions.
- Have experience managing engineering projects and consultants.
- Build trust and relationships with different stakeholders (e.g., Operations, Controls, Construction, Design, Commissioning, Product Managers, Technical Program Managers).
- Are adaptable and inclined to get into the field to see things up close.
- Are excited about a mix of office and field work.
Must have a valid US driver's license and reliable personal transportation by start date.
This position requires that the candidate selected be a US Citizen and obtain and maintain an active TS/SCI security clearance with polygraph.
Key job responsibilities
As an Amazon Field Engineer, you will provide full life-cycle support to AWS Data Centers from design inception through site improvement and maintenance. You will be the 'go to' engineering resource for your region when technical advice is needed, and will use your subject matter expertise and engage with diverse teams to:
- Perform design and equipment submittal review for new Data Centers in your region.
- Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures.
- Directly support operational issues with ad-hoc training, complex operating procedure reviews, including critical equipment, and event support.
- Own the design for existing data center upgrades and design-solutions, which add capacity, improve availability, and increase efficiency.
- Interface with internal data center design engineering team, server hardware team, environmental health and safety team to promote standards that maintain consistency and reliability in services delivered.
- Work on concurrent projects, sometimes in multiple geographical regions.
- Initiate and lead engineering site audits within Amazon's owned or colo data centers. Produce reports outlining risks with recommended mitigations and remediation.
- Act as resident engineer during new construction projects. Support construction, commissioning, and turnover.
A day in the life
Each day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center capacity availability and safety focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally.
If you meet these qualifications, exude passion, and enjoy the challenge of innovative projects at hyper-scale, this job is for you!
BASIC QUALIFICATIONS
- NETA or ASHRAE certification or commissioning specific education courses
- Knowledge of critical data center mechanical and electrical equipment
- Experience with the design, construction, operation, or maintenance of mission critical facilities, especially data centers
- Bachelor's degree in mechanical engineering or equivalent
- Experience problem solving and root cause analysis
PREFERRED QUALIFICATIONS
- Knowledge of building codes and regulations for your region
- Knowledge of commercial or industrial power systems or mechanical systems
- Experience carrying design concepts through exploration, development, and into deployment or mass production
- Experience using a variety of web-based and other software tools for calculation and data processing
- Experience in commissioning
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, TX, San Antonio - 96,600.00 - 160,000.00 USD annually
