Fiserv

Critical Facility Engineer (Data Center)

Fiserv$75K — $95K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of experience in electrical and/or mechanical systems, large generator systems, UPS operation, or power distribution
  • 2+ years of hands-on data center experience or related mission-critical environment
  • Proficient in Microsoft Office (Word, Excel, PowerPoint, Teams)
  • High school diploma or equivalent; technical school or trade certification preferred

Responsibilities

  • Operate, monitor, and support critical facility systems including UPS, generators, HVAC, and fire suppression systems
  • Conduct visual inspections and readings of equipment to ensure operational reliability
  • Respond to alarms and troubleshoot issues with critical Data Center systems
  • Liaise with vendors and contractors to facilitate necessary repairs
  • Perform scheduled preventive maintenance tasks and test equipment
  • Assist in addressing electrical, mechanical, and environmental issues impacting uptime
  • Maintain cleanliness of critical equipment during preventive maintenance

Benefits

  • Full-time, direct-hire position with no contract options
  • Emphasis on in-person collaboration for onboarding and productivity
  • Potential for flexible hours including nights, weekends, and holidays
  • Engagement in a dynamic and fast-paced work environment
  • Exposure to high industry safety standards and protocols
Full Job Description
Job Title
Critical Facility Engineer (Data Center)

About your role:

Your primary responsibility is to assist in maintaining continuous up-time of the Data Center. This is accomplished by monitoring critical Data Center support systems and responding to alarms caused by faults and failures. The ideal candidate has a strong operational mindset, understands the importance of uptime, and is comfortable working in a fast-paced environment where safety, documentation, and attention to detail are essential.

What you'll do:
  • Operate, monitor, and support critical facility systems including UPS systems, generators, switchgear, PDUs, ATS/STS equipment, HVAC systems, chillers, CRAH/CRAC units, pumps, cooling towers, fire detection, fire suppression, and building automation systems
  • Visual inspections and readings of equipment and systems to ensure reliable data center operations
  • Respond to alarms on critical systems throughout the facility and trouble shoot and take necessary actions to maintain critical Data Center systems
  • Contact appropriate vendor and/or contractors to respond
  • Perform testing on equipment and systems and complete tasks as part of a preventive maintenance schedule
  • Assist with troubleshooting electrical, mechanical, and environmental issues that may impact data center uptime or customer service availability
  • Clean all critical equipment as needed or as part of preventive maintenance and support maintenance tasks performed by vendors
  • Your shift follows a two-week rotating schedule with a 12-hour shift from 6:00 AM to 6:00 PM EST and you must be open to cover for other technicians who are on PTO when needed


Experience you'll need to have:
  • 4+ years of experience in one of the following: electrical and/or mechanical, large generator systems, UPS systems operation, power distribution, mechanical plant operations
  • 2+ years of hands-on data center experience in critical facilities operations, maintenance, or a closely related mission-critical environment
  • Ability to utilize Microsoft Office Software including Microsoft Word, Excel, Power Point, and Teams
  • High school diploma or equivalent required; technical school, trade certification, military technical training, or related coursework preferred


Experience that would be great to have:
  • Familiarity with building management systems, electrical power monitoring systems, CMMS platforms, and service ticketing systems
  • Knowledge of UPS systems, generators, switchgear, chillers, CRAH/CRAC units, cooling towers, fire alarm systems, and fire suppression systems
  • Experience working with vendors, reviewing service reports, escorting contractors, and supporting maintenance or repair activities
  • Understanding of industry safety standards and best practices, including OSHA, NFPA 70E, and lockout/tagout procedures
  • Technical certifications related to electrical, HVAC, mechanical systems, data center operations, or critical facilities maintenance


How you'll work:
  • This role is on-site position. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences helps you with your overall onboarding experience and lead to stronger productivity.
  • This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
  • This role requires use of a computer and audio equipment.


Important info about this role:
  • Must be able to lift 50 pounds and climb ladders while working at heights of 6 to 12 feet and stand on your feet for the majority of your shift
  • Must be willing to work flexible hours, including nights, weekends, and holidays, as needed to support 24/7 data center operations
  • All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability


This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

About Fiserv

CashEdge(R) provides infrastructure that global financial institutions rely on to extend their online channels and enhance customer profitability. CashEdge delivers secure Online Money Movement and Advanced Account Aggregation platforms that power specialized retail banking and advisor applications. These proven solutions enable CashEdge's clients to create compelling online offerings that attract customers, generate revenues, and reduce costs. CashEdge serves top-tier financial institutions around the world. Clients and partners include Vanguard, RBC Financial Group, CIBC, Yahoo! Finance, Digital Insight, First Data, TD Canada Trust, NYCE, Laurentian Bank, Financial Fusion and Corillian. CashEdge has offices in New York and Silicon Valley.

Fiserv Careers

Join the Fiserv team today and be part of a dynamic company known for innovation, leadership, and a commitment to the professional growth of its employees. At Fiserv, we offer more than just job opportunities; we provide a platform where skills are honed, leadership is cultivated, and career aspirations are achieved. Work You’ll Do At Fiserv, we are constantly on the lookout for talented individuals eager to thrive in a culture that fosters growth and diversity. Our team is composed of professionals who lead the way in financial services technology. By joining us, you will collaborate with some of the brightest minds in the industry, working together to solve complex challenges and deliver innovative solutions that impact millions of people every day. Explore Our Job Opportunities Whether you're seeking an entry-level position or a more senior role, Fiserv offers a range of career paths in areas such as software development, project management, financial analysis, and client services. Our hiring process is designed to identify and attract individuals who are not only technically proficient but who also embody our values of integrity and responsibility. Internship Programs Kickstart your career with a Fiserv internship. Our internships provide invaluable workplace experience and networking opportunities that often lead to full-time employment. As an intern, you’ll gain hands-on experience while working on meaningful projects that directly contribute to the company’s goals. Benefits and Culture Fiserv is committed to the well-being and continuous development of our employees. We offer competitive benefits including health, dental, and vision insurance, as well as opportunities for professional development through leadership training and diversity programs. Our culture is one of inclusion, where every team member is valued and has the opportunity to contribute to our success. Career Growth and Development We believe in nurturing the potential of our employees through career development initiatives and continuous learning opportunities. At Fiserv, you will find a supportive environment where you can grow your career through on-the-job experiences, mentoring, and formal training. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with Fiserv today and help shape the future of financial services. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Fiserv. Explore, innovate, and grow with Fiserv. Let your career journey begin here, where you can make a real difference in the world of finance.
Learn more about Fiserv
Size
44,000 employees
Market Cap
$63.4 billion
Industry
Net Income
$958 million
Founded
1984
5 Year Trend
+24.1%
Revenue
$14.8 billion
NASDAQ

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