The application window is expected to close on: 07/24/2026
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.
Your Impact
As a Global Critical Facilities Engineering Program Manager, you will own critical leadership, technical innovation, and strategic influence across Cisco's new and existing critical building operations. These critical spaces within Cisco include datacenters, R&D datahalls, & specialty lab spaces. You will shape the design of new spaces and the operational practices of existing critical spaces.
• Drive technical strategy & innovation across Cisco's critical facilities, staying ahead of industry trends and integrating innovative technology into Cisco's standard designs.
• Maintain the integrity of site-specific drawings, one-line diagrams, and as-built
conditions. Establish and refine design standards to ensure 24/7 reliability and
redundancy.
• Partner with O&M teams to develop and implement robust maintenance policies for operational excellence. You will author and refine critical procedural documents, including Methods of Procedure (MOPs), Standard Operating Procedures (SOPs), and Emergency Operating Procedures (EOPs).
• Drive both preventive and corrective maintenance strategies to mitigate equipment failure and ensure rapid recovery during incidents at critical facilities
• Conduct comprehensive lifecycle infrastructure assessments to identify risks and recommend capital improvements based on current facility conditions and future capacity needs.
• Cross-functional collaboration between internal business stakeholders, onsite operation teams, & external vendors to ensure seamless service delivery and alignment with global engineering standards.
Minimum Qualifications
• Bachelor's degree in Mechanical or Electrical Engineering Degree and 5 years of relevant work experience
• Technical expertise with a track record in defining industry standards and design
specifications for next-generation critical operations, with a focus on integrating
reliability and redundancy into mechanical and electrical systems.
• Understanding of building automation control strategies specifically for data centers and critical environments.
• Strong troubleshooting skills for complex mechanical and electrical issues, utilizing a solution-oriented and continuous improvement mindset.
• Ability to work autonomously and within teams, take initiative, and effectively
communicate technical concepts in a fast-paced, multi-tasking environment.
Preferred Qualifications
• Deep proficiency in the design, maintenance, and troubleshooting of complex critical infrastructure, including mechanical systems like AHUs, VAVs, CRACs/CRAHs, dry-coolers, air/water-cooled chilled water systems, and electrical systems like medium voltage systems, utility transformers, main switchgear, UPS systems, backup generators, and power distribution (PDUs, RPPs, Busbars).
• Proven ability to drive technical standards and innovation with a focus on energy
efficiency, sustainability, and achieving Net Zero goals. Experience with alternative
cooling and energy-efficient design principles.
• Experience reviewing 3rd-party engineering designs to provide expert guidance on safety, cost-efficiency, reliability, and quality improvements.
• Experience with 3rd-party independent commissioning processes and integrated systems testing within mission-critical environments.
• Strong background working with cross-disciplinary teams and managing expectations, with the ability to present complex technical solutions to senior leadership and internal customers.
• Understanding of advanced high-density cooling including cooling-to-the-chip (CDUs, immersion, rear-door heat exchangers).
• Professional certifications such as certified datacenter professional, Professional Engineer (PE) license or equivalent field experience in critical facility operations.
