The RoleThe Criteria Project Manager runs the production line that keeps the Center of Excellence on schedule. For each new device category we expand into, there are agent guides to produce, criteria checklists to publish, policy changes to propagate, and HITL training materials to update. You own the calendar, the dependencies, the quality gates, and the shipping deadlines for all of it. You are not a coder or a clinician - you are the person who makes sure the clinicians and coders hit their targets.
What You Will Do- Own the code block expansion calendar: track which categories are in production, in review, and ready to ship.
- Coordinate across the Clinical Intelligence Lead, Protocol Specialist, Compliance Specialist, and engineering to sequence dependencies correctly.
- Set and maintain throughput targets for agent guide production (e.g., one new code block per sprint).
- Manage the policy change queue: when CMS or a major payer updates policies, ensure the right person picks it up and publishes within SLA.
- Track HITL team onboarding to new categories, ensuring training materials are ready before go-live.
- Run weekly CoE standups and publish status updates to the broader team.
- Own the CoE documentation repository: versioning, access, and organization.
What We Are Looking For- 3+ years in program or project management in healthcare, health tech, or a clinical services environment.
- Experience managing complex multi-stakeholder workflows with clinical and technical dependencies.
- Familiarity with DMEPOS, managed care, or utilization management processes strongly preferred.
- Exceptional at tracking details across multiple parallel workstreams without dropping things.
- Excellent written communication - youll publish updates the whole company reads.
- Experience with project management tools (Linear, Jira, Asana, or similar).
LocationUnited States (remote OK)
Compensation1.2your current market rate. Competitive equity. Full benefits.
Reports ToAmit Bhanti, Head, Center of Excellence
