Crisis Services Director

Behavioral Healthcare Partners of Central Ohio (BHP)
Full-Time | Exempt

Behavioral Healthcare Partners of Central Ohio (BHP) is seeking an experienced and visionary Crisis Services Director to lead our comprehensive crisis intervention and stabilization services. This executive leadership position is responsible for providing strategic direction, clinical oversight, and operational leadership for crisis programs serving individuals experiencing behavioral health and substance use emergencies throughout our communities.

The Crisis Services Director plays a vital role in ensuring timely access to high-quality, person-centered crisis care while leading multidisciplinary teams, driving quality improvement initiatives, fostering community partnerships, and ensuring compliance with all regulatory and accreditation standards. This position works closely with executive leadership, hospitals, first responders, law enforcement, schools, courts, and community providers to strengthen the local crisis response system and improve outcomes for individuals and families.

If you are a collaborative leader who is passionate about behavioral healthcare, crisis intervention, and developing high-performing teams, we encourage you to apply.
What You'll Do

As the Crisis Services Director, you will:

• Provide strategic leadership and oversight for crisis intervention, stabilization, mobile crisis, school-based, correctional, and other assigned crisis services.
• Lead and mentor supervisors and clinical staff while fostering a culture of accountability, collaboration, and professional development.
• Develop and implement evidence-based clinical practices, policies, and procedures that promote high-quality, person-centered crisis care.
• Ensure continuity of services, operational excellence, and appropriate staffing across all crisis programs.
• Monitor clinical quality, documentation, productivity, and key performance indicators to ensure exceptional service delivery.
• Lead quality improvement initiatives and collaborate with agency leadership to strengthen clinical outcomes and operational performance.
• Build and maintain strong partnerships with hospitals, first responders, law enforcement, schools, courts, and community organizations.
• Ensure compliance with CARF accreditation standards, Ohio Department of Behavioral Health requirements, HIPAA, 42 CFR Part 2, and all applicable federal and state regulations.
• Represent BHP in community collaborations, committees, and strategic planning initiatives.
• Promote innovation and continuous improvement through emerging best practices in crisis intervention and behavioral healthcare.

What We're Looking For
Education

• Master's degree in Social Work, Counseling, Psychology, Marriage and Family Therapy, or a related behavioral health field required.

Licensure

• Independent Ohio behavioral health license required (LISW-S, LPCC-S, or equivalent).
• Supervisory designation (S) preferred.
• Valid Ohio driver's license required.

Experience

• Five (5) years of progressively responsible behavioral healthcare leadership experience preferred.
• Experience leading multidisciplinary clinical teams and crisis intervention services.
• Experience with CARF accreditation, Ohio Department of Behavioral Health standards, and evidence-based crisis intervention practices preferred.

Ideal Candidate

We're looking for someone who demonstrates:

• Exceptional clinical leadership and decision-making
• Strong communication and relationship-building skills
• Experience developing and leading high-performing teams
• Commitment to quality improvement and continuous learning
• Excellent problem-solving and crisis management abilities
• High ethical standards, professionalism, and integrity
• Passion for improving behavioral healthcare within the communities we serve

Benefits

BHP offers a comprehensive benefits package for eligible employees, including:

• Medical, dental, and vision insurance
• Health Savings Account (HSA) employer contribution
• Paid vacation, sick leave, and holidays
• Ohio Public Employees Retirement System (OPERS)
• Life and disability insurance
• Employee Assistance Program (EAP)
• Professional development and continuing education opportunities

Join Our Mission

If you're ready to lead innovative crisis services and make a lasting difference in the lives of individuals experiencing behavioral health crises, we'd love to hear from you.