Citigroup, Inc

Credit Underwriting Sr Manager

Citigroup, Inc • $107K — $160K *
US-AnywhereRemote in United States
Finance & Insurance
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 6-10 years of experience in residential real estate mortgage operations, specifically in condo/co-op review and analysis.
  • Extensive knowledge of Retail Mortgage, Credit Policy, and Underwriting processes.
  • Familiarity with Regulatory Guidelines and Quality Expectations.
  • Ability to manage high-pressure situations and meet tight deadlines.
  • Proven organization and time management capabilities.
  • Exceptional written and verbal communication skills.

Responsibilities

  • Lead and manage a team of analysts, delegating tasks and providing guidance on condo and co-op reviews.
  • Ensure compliance of condo projects and cooperatives with lending guidelines from Citi, Fannie Mae, and Freddie Mac.
  • Monitor production reports and resolve issues, enhancing the customer experience.
  • Serve as the subject matter expert for condo and co-op inquiries across various teams.
  • Conduct monthly audits of reviews to ensure adherence to standards and regulations.
  • Collaborate with Credit Policy to develop and refine lending guidelines.
  • Act as the liaison with Fannie Mae and Freddie Mac during underwriting audits.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • 401(k) plan.
  • Life, accident, and disability insurance.
  • Wellness programs.
  • Generous paid time off including vacation, sick leave, and holidays.
Full Job Description
The Credit Portfolio Senior Manager is a senior management-level position responsible for accomplishing results through the management of a team supporting U.S. Residential Real Estate Mortgage Operations by the review and completion of condominium project reviews and cooperative reviews. The overall objective of this role is to ensure the seamless delivery of support services in alignment with Citi operations' support infrastructure and processes.

Responsibilities:
  • Lead and manage a team of analysts, through the delegation of tasks and responsibilities, providing guidance and support on condominium and cooperative reviews in support of mortgage underwriting for Retail, Home Equity, Wealth and Correspondent channels.
  • Ensure all condo projects and cooperatives adhere to Citi, Fannie Mae, and Freddie Mac lending guidelines.
  • Monitor daily queue dashboard and production reports and address production and/or pipeline management issues, serving as an escalation point of contact for these and SLA related issues with the goal of elevating customer experience.
  • Act as the primary subject matter expert for all condominium and cooperative related inquiries across Sales, Underwriting, Processing, Credit Policy, Investor Relations, Repurchase, Post Close, and Correspondent teams.
  • Conduct monthly audits of condo / co-op reviews to maintain adherence to standards and procedures as well as agency policy and regulatory requirements.
  • Collaborate with Credit Policy to develop and update condo / co-op lending guidelines.
  • Serve as the primary liaison with Fannie Mae and Freddie Mac for underwriting audits, providing necessary documentation and clarifying procedures and guidelines.
  • Partner with the Repurchase department to address document requests from Fannie Mae and Freddie Mac and dispute repurchase claims as they arise.
  • Develop and deliver comprehensive condo / co-op training to internal partners as required.
  • Conduct managerial responsibilities, including coaching/mentoring, performance management and evaluation, work assignment management and resource/capacity management, monitoring and escalating as needed.
  • Continuously identify process improvements and efficiencies to support business unit goals through dissecting issues and making recommendations

Qualifications:
  • 6-10 years of experience in residential real estate mortgage operations with a strong background in condo / co-op review and analysis including Fannie, Freddie and portfolio
  • Extensive knowledge of Retail Mortgage, Credit Policy and Underwriting
  • Working knowledge of Regulatory Guidelines and Quality Expectations
  • Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
  • Proven organization and time management skills
  • Consistently demonstrates clear and concise written and verbal communication skills

Education:
  • Bachelor's degree/University degree or equivalent experience
  • Master's degree preferred


Job Family Group:
Risk Management

Job Family:
Portfolio Credit Risk Management

Time Type:
Full time

Primary Location:
Telecommuter Missouri United States

Primary Location Full Time Salary Range:
$107 120,00 - $160 680,00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills
Analytical Thinking, Credible Challenge, Governance, Policy, Procedure, and Regulation, Portfolio Analysis, Risk Management Lifecycle.

Other Relevant Skills
Constructive Debate, Escalation Management, Industry Knowledge, Policy and Procedure, Policy and Regulation, Process Execution, Product Knowledge, Risk Controls and Monitors, Risk Identification and Assessment.

Anticipated Posting Close Date:
jun 19, 2026

About Citigroup, Inc

Citigroup is a financial services holding company that provides financial products and services. The company operates through two segments, Global Consumer Banking (GCB) and Institutional Clients Group (ICG). The GCB segment offers traditional banking services to retail customers through retail banking, commercial banking, Citi-branded cards, and Citi retail services. The ICG segment offers various banking, and financial products and services to corporate, institutional, public sector, and high-net-worth clients. This segment provides wholesale banking products and services, including fixed-income and equity sales and trading, foreign exchange, prime brokerage, derivative services, equity and fixed-income research, corporate lending, investment banking, and advisory services, private banking, cash management, trade finance, and securities services. Citi is committed to sustainability and social responsibility, and the company invests in initiatives that promote economic progress.

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Learn more about Citigroup, Inc
Market Cap
$1.3 billion
Industry
Finance & Insurance
Net Income
$89.6 million
Founded
1812
5 Year Trend
+4.6%
NASDAQ
C
* Ladders Estimates

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