Citigroup, Inc

Credit Portfolio Officer (Best Buy Existing Customer Management) - Vice President

Citigroup, Inc$114K — $172K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in credit card risk management or equivalent experience in financial services
  • Strong command of credit and risk principles related to business goals
  • Demonstrated organizational and prioritization skills
  • Ability to thrive in a fast-paced environment
  • Excellent interpersonal and problem-solving skills
  • Experience managing cross-functional relationships in a matrix organization
  • Extensive SAS programming knowledge including macro and SQL.

Responsibilities

  • Develop and execute initiatives for business growth and loss mitigation
  • Drive credit risk initiatives in Existing Customer risk management
  • Analyze and recommend adjustments to credit policies using statistical techniques
  • Identify trends and inaccuracies in credit risk data through analysis
  • Prepare risk management presentations for senior management
  • Assess risks in business decisions while ensuring compliance with laws and policies
  • Serve as a subject matter expert for stakeholders and team members.

Benefits

  • Comprehensive medical, dental & vision insurance
  • 401(k) plan with company match
  • Life, accident, and disability insurance
  • Wellness programs
  • Generous paid time off including vacation and sick leave
  • Paid holidays.
Full Job Description
This position resides within the Citi Risk Management department, responsible for a $10B+ Retail Credit Card Portfolio. As part of the Citi Retail Services Risk Management team, the successful candidate will be responsible for developing, analyzing and executing ideas and initiatives designed to achieve business growth and loss mitigation goals. This responsibility involves driving credit risk initiatives as part of Existing Customer Risk Management. This role requires an individual with several years of credit risk management experience, strong statistical and data analysis skills, SAS skills, and the ability to derive rigorous segmentation results based on business knowledge and objective judgment of the balance between risk and reward for the portfolio. This position will have high cross-functional and partner interactions and requires strong interpersonal skills.

Responsibilities:

Responsible for developing, analyzing and executing ideas and initiatives designed to achieve business growth and loss mitigation goals. This responsibility involves driving credit risk initiatives in Best Buy's Existing Customer risk management with high cross-functional and partner interactions, requiring strong interpersonal skills.

  • Understand applicable credit policies, industry regulations and the requisite impact of those governance items on initiatives
  • Develop recommendations to adjust credit policies by analyzing credit and financial performance utilizing statistical scoring, segmentation, regression and simulation techniques
  • Ability to leverage credit risk data experience and business acumen to observe key trends / threats / inaccuracies and drivers of those observations
  • Utilize Statistical Analysis System (SAS) in a UNIX environment to perform risk, financial and data analyses including profiling, sampling, forecasting and new program due diligence
  • Establish and leverage cross-functional partnerships and network with key internal and external constituencies
  • Prepare risk management presentations for senior management that include analytics on expected portfolio performance and areas of potential risk and/or opportunity
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
  • Has the ability to operate with a limited level of direct supervision.
  • Acts as SME to senior stakeholders and /or other team members.


Qualifications:
  • 5+ years of experience in credit card risk management or equivalent training and experience preferably in the financial services industry
  • Proven ability to apply credit and risk principles toward business goals
  • Demonstrated ability to synthesize and prioritize
  • Proven ability to remain organized in a fast-paced environment
  • Strong interpersonal, organizational and problem solving skills
  • Proven skills to manage effectively across cross functional areas in a matrix-organization
  • Extensive knowledge of SAS programming including macro and SQL and knowledge of Knowledge Studio


Education:
  • Bachelor's degree/University degree in Quantitative Fields such as Economics, Statistics, Mathematics, Business Finance or Engineering, or equivalent experience
  • Master's degree preferred


Job Family Group:
Risk Management

Job Family:
Portfolio Credit Risk Management

Time Type:
Full time

Primary Location:
Schaumburg Illinois United States

Primary Location Full Time Salary Range:
$114,720.00 - $172,080.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills
Analytical Thinking, Credible Challenge, Governance, Policy, Procedure, and Regulation, Portfolio Analysis, Risk Management Lifecycle.

Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:
Jun 17, 2026

About Citigroup, Inc

Citigroup is a financial services holding company that provides financial products and services. The company operates through two segments, Global Consumer Banking (GCB) and Institutional Clients Group (ICG). The GCB segment offers traditional banking services to retail customers through retail banking, commercial banking, Citi-branded cards, and Citi retail services. The ICG segment offers various banking, and financial products and services to corporate, institutional, public sector, and high-net-worth clients. This segment provides wholesale banking products and services, including fixed-income and equity sales and trading, foreign exchange, prime brokerage, derivative services, equity and fixed-income research, corporate lending, investment banking, and advisory services, private banking, cash management, trade finance, and securities services. Citi is committed to sustainability and social responsibility, and the company invests in initiatives that promote economic progress.

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Learn more about Citigroup, Inc
Market Cap
$1.3 billion
Industry
Net Income
$89.6 million
Founded
1812
5 Year Trend
+4.6%
NASDAQ

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