HYBRID ROLE BASED OUT OF OUR CARROLLTON OFFICE
Job Purpose:
Our Credit Manager will be responsible for managing and coordinating company's credit function in accordance with corporate policies and procedures to meet company's business requirements.
Job Responsibilities:
● Supervise, instruct and motivate the credit and collection staff.
● Monitor a specific portfolio of accounts and initiate action to facilitate on-time payment of invoices and to recover delinquent receivables.
● Establish and maintain positive relationships with customers both internal and external.
● Measure department performance with appropriate metrics.
● Communicate with Sales regarding complex receivable issues that cannot be resolved through normal payables contacts.
● Research negotiates and resolve complex customer disputes and issues with the sales team.
● Counsel and advise customers on any credit issues.
● Advise regional V.P. region managers, branch managers, regional credit managers and director of credit of status, conditions, violations and recommendations for all credit issues.
Additional Responsibilities & Qualifications:
● Provide for ongoing training of the credit staff.
● Maintain the corporate credit policy Recommend changes in the credit policy to senior management
● Ability to understand and interpret market factors and risk.
● Informs Manager of any issues impacting the corporate DSO and receivable delinquency objectives.
● Monitor deductions being taken by customers.
● Above average analytical and problem solving skills.
● Ability to learn and use Oracle and or Navison.
Work Experience:
● 3-5 years of related experience of successful supervisory/management experience required to motivate and develop direct reports, as well as size up new talent.
● 5-10 years of related job experience.
● Excellent verbal, written, people, and diplomacy skills are required.
● Experienced in providing leadership to others regarding work related systems, processes, and challenges.
● Experience of interpreting strategy and policy in order to set and deliver objectives.
● Proficient with Microsoft Office Suite.
● Strong customer service skills (friendly, courteous and helpful).
● Strong planning and organization skills are required.
Education:
● Bachelor's Degree Preferred
What We Offer
- Engaging and inclusive culture with employee-led Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc.
- Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.
- Collaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions.
- Healthcare benefits (including medical, dental, vision, and health savings account), life, AD&D, and disability insurance, 401k, paid time off, tuition reimbursement, employee assistance program, and other fringe benefits.
