About the location:Sleek urban retreat in the Pacific Northwest. Surrounded by snow-capped mountain peaks, deep-blue waters and swaths of evergreen forests, Seattle is as wild as it is trendy. Our Hotel puts you in the heart of the city's downtown, with the Seattle Art Museum on one side, iconic Pike Place Market on another and the waters of Elliott Bay gleaming to the west. Wake to a fresh cup of coffee delivered straight to your room, then head out to explore eclectic neighbourhoods and craft breweries, or spend the day hiking up nearby Mount Rainier or kayaking on Lake Union. Come nightfall, meet us at Goldfinch Tavern, an Ethan Stowell Restaurant, and let our chefs show you all the best local flavours of your new favourite city.
Credit Manager - Full time
Four Seasons Hotel Seattle
Four Seasons Hotel Seattle is looking for a Credit Manager who shares our passion for excellence and is enthusiastic about creating the ultimate service experience. The Credit Manager will be a member of a dynamic team delivering great service to our internal and external guests. This position reports to the Assistant Director of Finance. U.S. work authorization is required for this position.
Key Elements of the Job- Maintain harmonious and professional relationship with all departments.
- Conduct training sessions for the Front Office staff and Catering & Sales staff on credit policies and procedures.
- Establish and maintain local credit policies and procedures regarding billing, credit cards, collection, inquiries and check cashing and prepare month-end and year-end reports and reconciliations in accordance with established corporate guidelines.
- Ensure all inquiries from guests or credit card companies are handled promptly (same day if possible) and professionally.
- Ensure prompt and accurate billing for all accounts and timely collection follow-up.
- Maintain credit histories, original approved written requests for credit and other records for regular hotel accounts.
- Ensure that the check-in / check-out procedure adequately protects the hotel without burden or delay to the guests of the hotel.
- Develop and maintain relationships with regular clients to foster communication and assist in collection.
- Prepare and conduct a monthly credit meeting.
- File documents and reports.
- Manage collection of accounts approved for billing and process upon departure payments and supervise the day-to-day activities of the Accounts Receivable staff and evaluate performance based on the hotel policies.
- Recommend improvements in the operation of Accounts Receivable to the Director of Finance.
- Review Guest Ledger High Balance Report daily and bring discrepancies to the attention of the Front Office Manager and Director of Finance if not resolved.
- Investigate all requests for billing as the final authority over credit approval and individual.
- Assist in other areas of the accounting office as needed.
- Perform any additional duties as assigned by the Director of Finance or Assistant Director of Finance.
Preferred Qualifications and Skills - At least 2 years of progressive experience in Accounting
- Bachelor's degree in finance or accounting
- Excellent written and verbal communication skills
- Strong working knowledge back office accounting systems
- Excellent emotional intelligence and interpersonal skills
Benefits Include: - Compensation: $87,000 - $90,000 annual salary
- Annual Incentive Plan Eligible
- 13 Days Paid Time Off + 10 Paid Holidays/year
- Medical, Dental, & Vision Insurance
- 401K Retirement Savings Plan, plus Employer Match Program
- Complimentary Room Nights and Discounted Rates
- Complimentary Meals in our Employee Cafeteria
- Complimentary Uniform Care & Dry Cleaning
- Employee Assistance Program
- Investment in your wellbeing
- Paid Parental Leave & Short-Term Disability
- Life Insurance
- Bereavement & Jury Duty Pay
- FMLA & WA State Leave
- Personal, Medical, & Military Leave options
- Tuition reimbursement
- Training Programs; Growth & Development Opportunities
Learn more about our property and what it is like to work at Four Seasons by visiting: http://www.fourseasons.com/seattle
Seattle Hospitality Careers | Four Seasons Hotel Seattle
