Qualifications

• 10+ years of experience in credit, collections, or financial risk management
• Proven leadership managing high-performing teams
• Strong business acumen for balancing risk and growth
• Excellent communication skills influencing stakeholders and customers
• Experience in client-facing roles partnering with Sales teams
• Deep understanding of accounts receivable and credit underwriting
• Familiarity with manufacturing, retail, or construction industries is beneficial
• Strong analytical, negotiation, and problem-solving capabilities
• Proficiency in Microsoft Office Suite and credit/ERP systems
• Bachelor's degree in Business, Finance, or related field preferred
• Willingness to travel occasionally for business needs

Responsibilities

• Partner with Sales and customers to drive revenue growth while managing credit risk
• Act as a senior leader, building relationships with strategic accounts
• Establish and execute credit strategies balancing risk and growth
• Lead and develop a team of Credit Managers for performance alignment
• Oversee credit underwriting decisions for complex transactions
• Manage overall accounts receivable performance metrics
• Conduct proactive risk assessments and update customer credit profiles
• Negotiate on high-risk accounts to minimize losses
• Manage third-party collections and legal escalation processes
• Deliver insights to senior leadership on credit performance and risks
• Collaborate with Finance, Sales, Operations, and Legal for scalable growth
• Champion improvements in credit processes and systems

Benefits

• 401(k) with employer match
• Medical, dental, and vision insurance
• PTO, company holidays, and parental leave
• Paid training and certifications
• Legal assistance and identity protection
• Pet insurance
• Employee assistance program (EAP)