Brown Brothers Harriman

Credit Client Service Administrator

Brown Brothers Harriman$75K — $90K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or 3-5 years of relevant experience in banking or financial services.
  • Experience in data entry.
  • Proficiency in Microsoft Word and Excel.
  • Familiarity with BBH internal systems is advantageous.
  • Strong verbal, written, and mathematical communication skills.
  • Ability to problem-solve effectively.
  • Capability to work independently and collaboratively.

Responsibilities

  • Oversee account management for Corporate Lending clients, managing cash movements and documentation.
  • Monitor incoming loan payments and approve wire transfers.
  • Act as a liaison between clients and loan service teams regarding loan activities.
  • Address and troubleshoot client inquiries, escalating as needed.
  • Review client accounts daily to prevent overdrafts.
  • Ensure accuracy in monthly account analysis invoices.
  • Manage clients' security access requests to proprietary systems.
  • Assist in the onboarding of new customers by preparing account documentation.

Benefits

  • Comprehensive healthcare offerings.
  • Professional development opportunities.
  • Income protection benefits.
  • Time-off policies that support work-life balance.
  • Profit-sharing and discretionary bonuses.
Full Job Description
The Credit Client Service Administrator is responsible for supporting the Corporate Lending division of Capital Partners, including the management of client accounts with respect to money movements, lending activity and online access. To be successful, you will need excellent organizational and communication skills and a high attention to detail.

Responsibilities include:

Account Management
  • Oversee all aspects of account management with respect to Corporate Lending clients, including but not limited to incoming and outgoing cash movements, lending activity, KYC requirements, and account documentation.
  • Monitor receipt of incoming cash for loan payments, and approve outgoing wire transfers as needed, ensuring that accounts are fully covered at all times.
  • Act as a liaison between Corporate Lending clients and the Loan Services and Letter of Credit teams, with respect to loan, letter of credit and wire activity.
  • Troubleshoot client issues and inquiries and escalate to the Relationship teams and upper management when necessary.
  • Review all client accounts daily to ensure none are in overdraft status.
  • Review all monthly account analysis invoices to ensure accuracy.
  • Handle clients security access requests to proprietary systems.
  • Assist in preparation of new account documentation, and set up of cash accounts for new customers.


Business and Professional Leadership
  • Foster a positive atmosphere within the office and with clients.
  • Support and participate in the implementation of banking changes to support the goals and objectives of the business.
  • Assume the role of business owner when addressing problems and making decisions.


We are looking for:
  • Bachelor's degree or 3-5 years of relevant business experience in the banking / financial services industry.
  • Data entry experience.
  • Strong knowledge of Microsoft Word and Excel.
  • Knowledge of internal BBH systems a plus.
  • Must be articulate and have the ability to conduct oneself in a professional manner.
  • Excellent problem solving skills.
  • Must be able to work both independently and in a team environment.
  • Excellent verbal, mathematical, and business writing skills.


Salary Range

NY: $75,000 - $90,000 base salary + annual bonus target

BBH and its affiliates' compensation program includes base salary, discretionary bonuses, and profit-sharing. The anticipated base salary range(s) shown above are only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role. BBH's total rewards package recognizes your contributions with more than just a paycheck-providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being.

We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn't followed a traditional path, includes alternative experiences, or doesn't meet every qualification or skill listed in the job description, please do go ahead and apply.

About Brown Brothers Harriman

Brown Brothers Harriman & Co. (BBH) is the oldest and largest private bank in the United States. Founded in 1818, BBH has been a leader in the financial industry for over 200 years. The company provides a wide range of financial services to individuals, families, and institutions, including wealth management, investment management, and private banking. BBH has offices in the United States, Europe, and Asia, and manages over $1.6 trillion in assets.
Learn more about Brown Brothers Harriman
Size
7,000 employees
Industry

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