Co-operators

Creative Operations Specialist

Co-operators • $60K — $100K *
Burlington, ON L7L 0A4In-Person
Business Services
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Completed college diploma in project management, business administration, advertising, marketing, communications, or similar; relevant work experience considered.
  • 5+ years of experience managing creative projects in an advertising or marketing setting.
  • Strong knowledge of project management methodologies and best practices.
  • Proven ability to handle multiple complex projects simultaneously with excellent time management.
  • Advanced skills in Microsoft Office Suite and familiarity with project management tools; Adobe Creative Suite knowledge is a plus.
  • Strong written and verbal communication skills with the ability to engage at all organizational levels.
  • Bilingualism in French and English is an asset.

Responsibilities

  • Establish timelines, priorities, and tactical scopes for complex marketing and communications projects.
  • Lead project management tasks, ensuring business value and efficiency.
  • Support project communications, providing status updates and progress reports.
  • Track work effort and resource utilization across the Internal Creative Agency.
  • Coordinate post-project reviews, documenting success measures and areas for improvement.
  • Identify and adapt to project problems, risks, and opportunities, initiating solutions for workflow improvement.

Benefits

  • Training and development opportunities for career growth.
  • Flexible work options with paid time off for personal needs.
  • Holistic wellness programs, supporting physical and mental health.
  • Paid volunteer days to contribute to community service.
  • Comprehensive total rewards package including retirement savings plans, health benefits, and employee assistance programs.
Full Job Description
Company: CGIC
Department: Marketing & Partnership
Employment Type: Regular Full-Time
Work Model: Hybrid (2 days in office)
Language: English is required, French is an asset.
Additional Information: This/these role(s) is/are currently vacant

As a Creative Operations Specialist (internally titled Project Specialist) works in a fast paced, creative, and highly collaborative environment and reports to the Manager of the Internal Creative Agency. This individual is responsible for evaluating, co-ordinating, tracking and managing the streams of work associated with the Internal Creative Agency's cross-functional project deliverables. They will ensure complex (medium to large-scale) strategic or operational projects flow effectively and efficiently through Marketing & Communication's cross-functional working groups. This role will also lead continued process improvement and measure the work effort and resource utilization.

How you will create impact:

  • Work with project leads to establish and estimate timelines, priorities, contingencies, and tactical scope for multiple, complex (medium to large-scale) marketing and communications projects, both planned and unplanned.
  • Lead and organize project management tasks and activities as assigned to ensure business value and efficiency. This includes monitoring scope, timelines, reviews/approvals, submissions, and identifying resource requirements.
  • Support the development of, and distribute, communications and updates related to the project's progress/status.
  • Track work effort, status, and resource utilization across the Internal Creative Agency, in collaboration with project managers from across the organization, when required.
  • Co-ordinate post-project reviews (debriefs) and document measures of success and areas of improvement.
  • Identify problems, risks, and opportunities, adapt to changing priorities, and initiate solutions to continually improve workflow and processes. Make recommendations and suggestions for process improvement and follow up to ensure recommendations are applied.

To join our team:

  • Have completed college diploma in project management, business administration, advertising, marketing, communications, graphic arts, or equivalent work experience. Certification/designation in Project Management is an asset.
  • 5+ years professional experience managing creative resources and coordinating projects and schedules within an advertising/marketing/design agency, commercial printer, or in-house agency.
  • Depth of understanding in project management methodologies, processes, procedures, and best practices.
  • Demonstrated experience managing multiple, complex projects simultaneously across teams, highly developed time management and organizational skills/strategies.
  • Exercise sound and independent judgment and decision-making to ensure projects meet objectives and are completed on time and budget.
  • Advanced skills in computer software and applications with strong formatting skills in Microsoft Office Suite. Experience of using relevant project management systems technologies and systems within the project management/resource field. Knowledge of the Adobe Creative Suite an asset.
  • Strong communication skills, including written, verbal, active listening, comprehension, and facilitation. Ability to communicate at all levels internally and externally.
  • Bilingual (French and English) is an asset.
  • Can contribute to building a positive culture, building affirmative relationships with all levels of staff and management and maintain composure and professionalism during high stress situations or meetings/interactions.

How you will succeed:

  • You influence change and are committed to continuous improvement, in order to exceed client expectations.
  • You leverage critical thinking skills to identify problems and proactively propose solutions.
  • Your strong communication skills allow you to clearly convey messages.
  • You're an effective team player who shares knowledge to support our peers.

What you need to know:

  • You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What's in it for you?

  • Training and development opportunities to grow your career.
  • Flexible work options and paid time off to support your personal and family needs.
  • A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
  • Paid volunteer days to give back to your community.
  • In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.


Expected salary $60,574.00to$100,956.00

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.

About Co-operators

Co-operators provides auto insurance, home insurance, life insurance, commercial insurance, farm insurance, and group insurance, as well as investment products and property development. They provide travel-related insurance products, hospital and medical coverage, accidental death and dismemberment, vehicle replacement, and hospital and medical coverage insurance.

Co-operators Careers

There has never been a better time to join the dynamic team at Co-operators, a leading company renowned for its commitment to community and sustainability.

Work You’ll Do

Join Co-operators' top-tier team to assist some of the most respected and well-known businesses in navigating their paths to growth and innovation. At Co-operators, the fusion of technology, industry expertise, and leadership in sustainability shapes a unique marketplace position. Engage with a diverse team of business and sustainability advisors to help clients through their transformative journeys. Collaborate with a robust group of professionals dedicated to pioneering change and promoting diversity and inclusion within the industry.

Introducing the Co-operators Business Group Advisory

The team is crafting a market-leading Advisory group to guide well-known companies through their growth and innovation phases, leveraging Co-operators' strong foundation in ethical business practices.

Do Innovative Work

Become part of a team where innovation meets practical application, creating solutions that not only drive business success but also contribute positively to society.

Do Innovative Work

Deliver targeted solutions that leverage deep consulting experience and a commitment to sustainable, innovative practices that are unmatched in the industry.

Be Part of a Great Team

Engage in projects that utilize cutting-edge technology and embrace the comprehensive capabilities of a team committed to excellence and ethical leadership.

Future-proof Your Career

With Co-operators, the potential for professional growth is vast, offering numerous opportunities to advance one's career through continuous training, development, and certification support.

Explore

Discover how Co-operators is leading the way in employee benefits programs, offering extensive diversity training and leadership development to prepare for the future of work.

The Co-operators Leadership and Innovation Alliance

This alliance is dedicated to fostering a culture of leadership and innovation, helping clients and employees alike to navigate the challenges of the modern business landscape. The combined expertise of the team ensures that both innovation and ethical practices drive industry leadership.

Stay Connected

Join the Team

Search for open positions that match your skills and interests. Co-operators seeks passionate, curious, and creative team players who are driven to find solutions and excel in their careers. SEARCH CO-OPERATORS JOBS

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Learn more about Co-operators
Size
5,001 employees
Industry
Finance & Insurance
* Ladders Estimates

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