ZoomInfo

Crane Service Technician- Experienced

ZoomInfo • $74K — $120K *
Anchorage, AK 99504In-Person
Manufacturing & Automotive
Less than 5 years of experience
6 days ago
Job Overview by Ladders

Qualifications

  • High school diploma or GED required; technical training or certifications preferred.
  • Experience in crane service or industrial maintenance.
  • Advanced mechanical and electrical troubleshooting skills.
  • Ability to read and interpret technical manuals, schematics, and wiring diagrams.
  • Strong communication and customer service skills.
  • Valid driver's license.
  • Ability to work at heights and in industrial environments.

Responsibilities

  • Perform inspections, maintenance, and repairs on overhead cranes and hoists per OEM manuals and OSHA standards.
  • Service 3-motion cranes with VFDs or contactor controls, including pendants and radio remotes.
  • Troubleshoot and repair uncommon brake systems, such as Whiting SESA and Magnetek thruster brakes.
  • Demonstrate understanding of AC control circuits and voltage drop calculations.
  • Rig and install new crane and hoist equipment following safety procedures.
  • Diagnose mechanical components including wheels, bearings, and reducers.
  • Communicate clearly with customers regarding repairs and maintain service documentation.

Benefits

  • Three Medical Plan offerings through Cigna
  • FSA & HSA options
  • Dental and Vision Insurance
  • Short-Term & Long-Term Disability
  • Life and AD&D Insurance
  • 4% 401(k) Match
  • Vacation time and 56 hours front loaded sick time
  • Company-provided PPE
  • Ongoing training and development opportunities
  • Relocation available
Full Job Description
Job Type

Full-time

Description

Position Summary

We are seeking Experienced Crane Service Technician to join our team in the Anchorage, AK area. We hire and develop technicians across multiple experience levels (Level 2 through Master level). This advanced-level position is ideal for experienced technicians with strong mechanical and electrical skills. You will be responsible for performing complex inspections, diagnostics, repairs, and installations on overhead cranes and hoists, including systems with advanced auxiliary components. Advancement is based on demonstrated skills, experience, performance, and certifications. Technicians at all levels perform field service, repairs, and inspections on overhead cranes, hoists, and related lifting equipment.

Level 2 - Service Technician
  • Performs inspections, maintenance, and repairs on overhead cranes and hoists in accordance with OEM manuals and OSHA standards.
  • Services 3-motion cranes equipped with VFDs (no encoder) or contactor controls, including 5-speed pendants or radio remotes.
  • Troubleshoots and repairs uncommon brake systems (e.g., Whiting SESA and Magnetek thruster brakes).
  • Demonstrates solid understanding of AC control circuits, including Ohm's Law and voltage drop calculations.
  • Troubleshoots and repairs contactor-based motor control systems.
  • Rigs up and installs new crane and hoist equipment using proper safety and mechanical procedures.
  • Diagnoses mechanical components including wheels, bearings, and reducers.
  • Identifies and understands crane control components in hoist and bridge panels.
  • Communicates clearly and professionally with customers regarding repair plans, troubleshooting steps, and required parts.
  • Maintains accurate service records and documentation while strictly following all safety procedures and company policies.

Level 3 -Service Technician
  • Works on complex 3-motion cranes with auxiliaries such as roto hooks, encoder closed-loop systems, exotic brakes, and all brake types.
  • Demonstrates advanced knowledge of Variable Frequency Drives (VFDs).
  • Troubleshoots and repairs uncommon brake systems (e.g., Whiting SESA and Magnetek thruster brakes).
  • Assists in project estimating (scope, labor, and parts requirements).
  • Explains AC control circuit principles, including Ohm's Law and voltage drop.
  • Diagnoses mechanical systems (wheels, bearings, reducers) and supports basic operation of vacuum lifters, magnets, and load rotators.
  • Rigs and installs new cranes and hoists.
  • Mentors and supports junior technicians.
  • Communicates effectively with customers and maintains detailed service documentation.

Level 4 / Master - Service Technician
  • Strong knowledge of AC/DC theory with proven ability to troubleshoot 480VAC 3-phase motor control systems.
  • Experienced with Variable Frequency Drives (VFDs) and PLC programming.
  • Minimum 2 years of hands-on electro-mechanical maintenance experience (or equivalent military experience).
  • Preferred: Associate's degree or equivalent vocational training.
  • High aptitude for both electrical and mechanical work environments with strong familiarity of mechanical and electrical equipment.
  • Capable of leading complex repairs, installations, and troubleshooting across all crane systems while mentoring technicians and interfacing professionally with customers.

Qualifications
  • High school diploma or GED required; technical training or certifications preferred.
  • Experience in crane service or industrial maintenance.
  • Advanced mechanical and electrical troubleshooting skills.
  • Ability to read and interpret technical manuals, schematics, and wiring diagrams.
  • Strong communication and customer service skills.
  • Valid driver's license.
  • Ability to work at heights and in industrial environments.

Benefits
  • Three Medical Plan offerings through Cigna
  • FSA & HSA options
  • Dental and Vision Insurance
  • Short-Term & Long-Term Disability
  • Life and AD&D Insurance
  • 4% 401(k) Match
  • Vacation time and 56 hours front loaded sick time
  • Company-provided PPE
  • Ongoing training and development opportunities
  • Relocation available

Salary Description

$36/hr - $58/hr

About ZoomInfo

About ZoomInfo

A Leader in B2B Data

ZoomInfo has revolutionized how businesses access B2B data since its inception in 2000. With a rich database encompassing over 14 million companies and 120 million professionals, ZoomInfo stands as a pivotal resource for sales, marketing, recruiting, and business development professionals worldwide.

Headquarters and Global Reach

Based in Vancouver, Washington, ZoomInfo's influence spans globally, aiding countless professionals in navigating the complex business landscape with ease and precision.

Career Opportunities at ZoomInfo

A Spectrum of Roles

ZoomInfo's commitment to innovation and customer success fuels a wide range of career opportunities, from technical positions to sales and marketing roles.

Why Choose ZoomInfo

Working at ZoomInfo means being part of a team dedicated to excellence, innovation, and the democratization of B2B data.

The Job Application Process

Your Path to ZoomInfo

Navigating the job application process at ZoomInfo is streamlined for efficiency, transparency, and accessibility.

Submitting Your Application

Visit Zoominfo’s official website for information about how to apply. Visit the Ladders’ blog for tips on crafting a compelling application, from tailoring your resume to making a lasting impression in your cover letter.

Available Positions

Roles that Drive Success

Discover the high-demand positions at ZoomInfo that align with your career aspirations and expertise.

High-Paying Opportunities

A closer look at roles offering competitive salaries for ambitious job seekers.

Job Requirements and Qualifications

What ZoomInfo Looks For

Zoominfo is constantly searching for talented individuals with unique skills, experience, and qualifications. If you believe you have the right skills, visit Zoominfo’s website for more information about where to apply.

Skills That Shine

Skills in sales, marketing, and data analysis are always valuable to business. However, it’s recommended you contact Zoominfo’s human resources department for more information about which specific skills they are looking for right now.

Employee Benefits and Perks

Rewarding Your Contribution

ZoomInfo values its team, offering a comprehensive benefits package designed to support and enrich the lives of its employees.

Beyond the Basics

From health and wellness to flexible work arrangements, explore the benefits that make ZoomInfo a top employer.

Training and Development Programs

Investing in Your Growth

Commitment to employee development stands at the core of ZoomInfo's ethos, with programs designed to foster professional growth and advancement.

Paths to Advancement

Visit Zoominfo’s website for detailed insight into training opportunities that prepare employees for success and leadership roles within the company.

Employee Testimonials

Real Stories of Growth and Success

Hear directly from ZoomInfo employees about their experiences, growth, and the opportunities they've seized during their tenure by visiting their profile on Glassdoor.

A Culture of Excellence

Most accounts describe ZoomInfo's dynamic work environment as a collaborative culture that’s committed to employee satisfaction.
Learn more about ZoomInfo
Size
2,742 employees
Market Cap
$11.5 billion
Industry
Information Technology
Net Income
-$9.1 million
Founded
2000
Revenue
$476.2 million
NASDAQ
ZI
* Ladders Estimates

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