Job DescriptionJob Description
Title: CIS Solution Architect
Location: within Continental US
Key Responsibilities: - Be responsible for the meter-to-cash solution design on client projects; with prior experience in customer service, SAP ISU-Billing, SAP ISU-Device Management and SAP ISU-FICA
- Ability to design user journeys within SAP S/4 leveraging Fiori Design Principles and standard Fiori applications
- Oversee and Lead customer workshops and document Business Process Designs
- Be able to design and configure all major areas of ISU-Billing including rate configuration and proration options, billing exceptions, unbilled revenue, and budget billing
- Be able to design and configure all areas of ISU-Device Management including device technology, device installation, meter reading, move in and move out and work management
- Be able to design and configure all areas of ISU-FICA including Bill to Cash, Payments (Incoming, Outgoing and Exceptions), Credit and Collections, Customer Financials Management, Financial Closing and Reporting
- Understand integration points with FICA (Customer Service, Non-regulated Billing, Plant Maintenance, Invoicing, Bill Print, GL)
- Be able to configure and manage exceptions for Billing, Device Management and FICA
- Write strong functional and technical specifications for client enhancements
- Provide best business practices and thought leadership to clients
- Support the project manager to validate and ensure the quality of deliverables
- Mentor less experienced consultants
- Assist with answering requests for proposals for Customer Relationship and Billing (CR&B) services
- Assist with other CR&B sales and marketing activities
Key Qualifications:- 8+ years of experience in SAP CR&B for ISU configuration
- 3 full life-cycle implementations of SAP CR&B
- Good communication skills (oral and written)
- Experience working with an offshore development team
- Bachelor's degree in business, engineering, or computer science
