Court Services Supervisor 2

New Jersey Courts

$74K — $129K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree from an accredited college or university
  • Three years of professional experience, including one year in case management or supervision
  • Knowledge of human resource policies and relevant laws
  • Experience with automated systems like FACTS, NJKIDS, and virtual platforms
  • Ability to communicate effectively with judges and other stakeholders

Responsibilities

  • Supervise daily operations of a case management team
  • Regulate workflow according to court schedules
  • Advise management on personnel issues and performance deficiencies
  • Compile statistical data on workload and operations
  • Coordinate work between units and manage backlog
  • Implement leadership strategies to meet organizational goals
  • Interact regularly with judges and staff, addressing inquiries from various parties

Benefits

  • State health benefits program with options for medical, dental, and prescription coverage
  • Public Employee's Retirement System pension program
  • Federal Student Loan Forgiveness for eligible employees
  • Generous leave program including vacation, personal, and sick leave
  • Comprehensive training offerings including LinkedIn Learning
  • Tax savings programs for healthcare and dependent care expenses
  • NJBest 529 College Savings Plan
  • Member term life coverage options
Full Job Description
Salary: See Position Description
Location : Ocean Vicinage, 120 Hooper Ave, Toms River, NJ
Job Type: Full Time
Job Number:
Central Office/Vicinage: Ocean Vicinage
Division: Family
Opening Date: 09/14/2026
Closing Date: 10/2/2026 11:59 PM Eastern

Description
If another position becomes available within five months of this recruitment's closing date, the applicant pool from this posting may be used to fill additional vacancies.
SALARY: The salary range for this position is $74,551.38 to $129,437.61 for Schedule A, and $74,551.38 to $122,965.72 for Schedule B. For newly hired individuals, the starting salary will normally be at the minimum of the salary range. For current Judiciary employees, salary upon promotion or advancement will be an increase of 5% of base salary, not to exceed the maximum of the range, or the minimum salary of the band/level, whichever is greater.Judiciary employees hired prior to August 29, 2015, are considered Schedule A. Newly hired individuals, and Judiciary employees hired on or after August 29, 2015, are considered Schedule B.
The Judiciary offers a strong opportunity for growth.
REMOTE WORK: The Judiciary currently offers a hybrid work schedule, and this position may qualify for up to 2 days of remote work outside of Judiciary buildings. To participate in this program, in addition to installing a multifactor authentication app on your phone or tablet, you will be required to have high speed home internet access.

Example of Duties
Under the general direction of the Court Executive 2B (Family Division Manager) and Court Executive 1B (Assistant Family Division Manager), the Ocean Vicinage is seeking an experienced, creative professional with exceptionally clear communication, organizational and effective leadership skills, who has an inspirational vision for the Family Division. The selected individual's duties will include, but are not limited to: supervising the day-to-day operations of a case management team comprised of professional, paraprofessional and support staff in person and remotely; regulating work flow in accordance with operating schedules; ensuring that team members function in accordance with human resource policies, relevant laws, regulations, rules, directives, policies and procedures; advising management on personnel issues and addressing work performance deficiencies accordingly including investigating disciplinary matters; compiling statistical data on workload volume and efficient court/unit operations; directing and coordinating work between units or teams; monitoring backlog; implementing leadership strategies to accomplish organization/unit goals; interacting daily with judges and their chamber staff; answering questions posed by the public, clients, customers, subordinates, supervisors and managers; be responsible for coordinating work hours or vacation time; overseeing special projects; mediating staff conflicts; reviewing written reports for accuracy and completeness; demonstrating a commitment to diversity, inclusion and staff engagement in the workplace; making recommendations on critical work problems presented in the organization or unit; providing direction for achieving organization, unit or project goals to ensure that time and quality standards are met; and performing other related duties as assigned. Experience in automated systems to include FACTS, NJKIDS, eTRO, eCourts and the use of virtual platforms {i.e., Zoom and Microsoft Teams) and the ability to interact with community leaders/agencies, stakeholders, and organizations is a plus. The selected candidate will be required to handle on call responsibilities after hours which will include evenings, weekends, and holidays on a rotating basis with their peers.

Regular and predictable physical presence at the worksite is an essential function of this position.
Qualifications
Graduation from an accredited college or university with a bachelor's degree and three years of professional experience, one year of which shall have included experience in case management; enforcement of court orders; and/or supervision, monitoring and intervention of offenders.
Substitution: Applicants who do not possess the required education may substitute additional paraprofessional and/or professional experience on a year-for-year basis with one year of such experience being equal to 30 semester hour credits. An associate degree from an accredited college or university and two years of additional paraprofessional and/or professional experience may be substituted for a bachelor's degree. A master's degree from an accredited college or university may be substituted for one year of general experience as indicated above -OR- a law degree from an approved American Bar Association law school may be substituted for two years of general experience as indicated above.
Education Note: Degrees conferred outside of the United States must be evaluated by a recognized evaluation service.(See )

Supplemental Information
Note: Court Services Supervisor 2 is an unclassified position and the Judiciary has the non-reviewable right to remove employees in this position. Removed employees in this position will be permitted to return to their previously held career service title and if no prior career service title was held, the Judiciary will make good faith reasonable efforts to place the employee in another position.

Driver's License: Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle is necessary to perform essential duties of the position.

Authorization to Work: US citizenship is not required. Selected candidate must be authorized to work in the US according to Department of Homeland Security, US Citizenship and Immigration Services regulations.

Special Note: Newly hired employees must agree to a thorough background check that will include fingerprinting. All data received will be kept in strict confidence except to inform the individual of the findings and what action will be taken as a result of this information.

Residency Law: In accordance with N.J.S.A. 52:14-7 (L. 2011, Chapter 70), the "New Jersey First Act," all persons newly hired by the Judiciary within one year must establish, and then maintain, principal residence in the State of New Jersey. Any person may request an exemption from that requirement from the Employee Residency Review Committee in the Department of Labor & Workforce Development on the basis of either hardship or employer critical need.

HOW TO APPLY:
The NJ Judiciary requires all applicants to complete the application process fully and as instructed. All applicants must complete the work experience and education sections and attach any required documents. Applications must describe all relevant work experience in detail, beginning with your current or most recent job, including military service (indicate rank), internships and job-related volunteer work, if applicable. Use a separate section to describe each position. Applicants who indicate "see resume" or enter their initials to acknowledge that they have skipped the Work History and Education sections will not be considered, unless they do not possess any education history or work experience. Only applicants that follow the application instructions and submit completed applications will be considered.

The New Jersey Judiciary consists of: the Supreme Court, the Superior Court including the Appellate Division and the Trial Court of the 15 vicinages in New Jersey, the Tax Court and the Municipal Court System. The Administrative Office of the Courts provides technical assistance, operational support, training, research and development, budget and personnel coordination, and development and operation of information systems for the Courts of New Jersey.

NeoGov applicant support at 1-877-204-4442 (toll free call)
Monday through Friday, 6:00 AM to 6:00 PM Mountain Time (MT)
New Jersey Courts offers an exciting and rewarding public service career with incredible employee benefits for full-time employees only and their eligible dependents such as:
  • State Health Benefits Program including options for medical, dental and prescription coverage
  • Public Employee's Retirement System pension program
  • Federal Student Loan Forgiveness for employees with 10 years or more of service
  • Generous leave program which includes vacation, personal and sick leave and 13 annual paid holidays
  • Voluntary investment programs separate from and in addition to the pension plan through the Deferred Compensation Plan and the Supplemental Annuity Trust of New Jersey (SACT)
  • Comprehensive training offerings including LinkedIn Learning.
  • Tax Savings Programs including the Premium Option Plan, Medical Flexible Spending Account and Dependent Care Flexible Spending Account and Commuter TaxSave
  • NJBest 529 College Savings Plan
  • Member Term Life Coverage including basic and optional plans

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