AIS

COTS System Engineer

AIS$121K — $182K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in infrastructure engineering and system administration.
  • Strong background in high availability and disaster recovery designs.
  • Knowledge of COTS implementation and operational support practices.
  • Proficient in Agile methodologies and tools, specifically Jira and Confluence.
  • Experience with Microsoft SQL Server and identity management technologies.

Responsibilities

  • Provide ongoing development and operations support for production systems.
  • Install and configure COTS software in various environments.
  • Coordinate cross-functional integration activities with various IT teams.
  • Evaluate system dependencies and ensure operational readiness.
  • Support networking, computing, and database configurations as required.
  • Develop technical documentation for system accreditation and compliance.
  • Communicate project status and technical details to stakeholders.

Benefits

  • Opportunities for career growth and development.
  • Engagement in impactful projects across various sectors.
  • Collaborative team environment with a focus on innovation.
  • Access to flexible working arrangements for better work-life balance.
Full Job Description
What are we looking for?

At AIS, we are dedicated to providing our employees with diverse opportunities to grow their careers while supporting a variety of impactful projects. For this position, we are seeking a talented individual to join AIS as a Lead Infrastructure Engineer.
  • Core Knowledge & Skills: Aligns infrastructure strategy to business goals, leads large projects, applies compliance frameworks, designs high availability/disaster recovery and performance optimization patterns, and shapes deployment pipeline design.
  • Work & Complexity: Directs cross-team programs, performs advanced tuning, implements high availability/failover architectures, leads audits, plans growth, and manages budgets.
  • Quality & Independence: Delivers high-quality outcomes, sets team standards, introduces innovative solutions, and makes high-impact decisions.
  • Teamwork & Communication: Leads the engineering team, develops talent, resolves conflicts, and communicates effectively with senior leadership and stakeholders.
  • Consulting & Engagement: Provides high-level consulting to leadership, builds roadmaps, negotiates vendor contracts, and sponsors innovation initiatives.
As your initial project assignment, you will support the unique needs of our client as a COTS System Engineer.
The Senior System Administrator will support the implementation of a COTS physical access system. The Senior Systems Administrator will partner with the government Product Manager in providing technical direction and strategic solutions, O&M support, working with the vendor, and adhere to agile methodology and kanban and scrum ceremonies. Key skills needed for the position include experiences with the technology and business tools listed below and strong verbal and written skills and demonstrates self-organizing and initiative competencies.

Key Responsibilities
  • Provide development and O&M support for a production system during core working hours and non-core working hours as needed to meet mission needs.
  • Understand and assist with the installation, configuration, and validation of the Commercial-off-the-shelf (COTS) software product in test and production environments.
  • Coordinate integration activities with cross-functional teams, including networking, server/VM administrators, identity and access management, and application owners.
  • Evaluate system requirements, dependencies, and integration points to ensure compatibility and operational readiness.
  • Understand, communicate, support and coordinate support activities including;
  • Networking - such as ports, protocols, firewalls, and load balancers as required for system connectivity.
  • Compute - such as server and virtual machine provisioning, configuration, and performance tuning.
  • Database - collaborate with database teams to configure, query, and troubleshoot Microsoft SQL Server instances.
  • Identity and Access - authentication and authorization mechanisms including single sign on and possess knowledge of Microsoft Entra ID.
  • Integration - work with APIs and integration frameworks, including Microsoft Graph, to support data exchange and system interoperability.
  • Assist in preparing documentation required for system accreditation, compliance, and security assessments.
  • Develop and maintain technical documentation, including installation guides, configuration baselines, and operational procedures.
  • Provide hands-on troubleshooting and issue resolution throughout testing and deployment phases.
  • Communicate project status, risks, and technical considerations clearly to stakeholders and leadership.


Required for this opportunity

  • Exceptional analytical and conceptual thinking skills.
  • Excellent planning, organizational, and time management skills.
  • Self-motivated with strong initiative, work independently, and "roll up their sleeves" to drive tasks to completion.
  • Experience working with the Certipath TrustVistor or similar product.
  • Experience with Agile and Scrum and Kanban frameworks/methodologies.
  • Experience with Atlassian tools to include Jira and Confluence.


Nice to Have Skills
  • Exceptional analytical and conceptual thinking skills.
  • Excellent planning, organizational, and time management skills.
  • Self-motivated with strong initiative, work independently, and "roll up their sleeves" to drive tasks to completion.
  • Experience working with the Certipath TrustVistor or similar product.
  • Experience with Agile and Scrum and Kanban frameworks/methodologies.
  • Experience with Atlassian tools to include Jira and Confluence.


At AIS, we are committed to offering competitive and fair compensation that reflects the skills, experience, and contributions of each team member.The targeted base salary range for this role is $121,000-$182,000 per year. Please note that this range is provided as a guideline and the final offer will be based on several factors, including but not limited to, skillset and competencies, level of experience, education, certifications, and location.We value transparency in our hiring process and are happy to discuss how your unique qualifications align with our compensation structure during the interview process.

About AIS

AIS is a leading provider of enterprise-class IT infrastructure, managed services, and professional services. The company's highly experienced team of engineers and technicians, combined with its state-of-the-art data centers, allow AIS to provide customized solutions that meet the unique needs of each customer. AIS serves a wide range of industries, including healthcare, finance, and government, and is committed to delivering exceptional service and support to its customers.
Learn more about AIS
Size
1,000 employees
Industry
Net Income
$10 million
Founded
1982
5 Year Trend
+5%
Revenue
$100 million
NASDAQ

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