Job DescriptionU.S. Bank Global Corporate Trust Services is one of the largest providers of corporate trust services worldwide. Through 48 domestic offices and three international offices, we deliver trustee, agency, escrow, document custody, and money market issuing services to a diverse global client base.
The
Corporate Trust Relationship Specialist 2 acts as the primary service lead for one or more CLO client relationships, serving as a trusted point of contact and ensuring the consistent delivery of high-quality service across the client portfolio. This role is responsible for maintaining strong client relationships through proactive communication, effective issue resolution, and coordination of operational activities and deliverables.
In addition, the Corporate Trust Relationship Specialist 2 leads client meetings and discussions, partners with internal stakeholders to drive timely and accurate execution of client deliverables, and promotes adherence to established service standards, operational controls, and departmental performance metrics. They monitor relationship health, identify potential risks or service gaps, and work proactively with management and business partners to address concerns before they impact the client experience.
This position also provides guidance and coaching to junior team members, supports training and knowledge sharing initiatives, and collaborates with leadership to improve processes, enhance operational efficiency, and strengthen overall client service delivery. Success in this role is measured through client satisfaction, service quality, responsiveness, accuracy of deliverables, adherence to operational standards, and the ability to foster productive long-term client relationships.
Basic Qualifications- Bachelor's degree, or equivalent work experience
- Three to five years of experience in corporate trust and sales activities or related field
Preferred Skills/Experience- Thorough knowledge of account management, trust operations, and legal regulations
- Strong project management and problem-solving skills
- Excellent interpersonal, verbal and written communications skills
Benefits:Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $86,530.00 - $101,800.00
Posting may be closed earlier due to high volume of applicants. 
