Westat is seeking a Corporate Trainer, IT who will design, develop, and deliver innovative, scalable, and engaging learning experiences that elevate Westat employees' technical and professional proficiency. This role combines instructional design expertise with modern digital learning tools to support enterprise technology adoption and workforce readiness. This role will also develop corporate training in conjunction with Human Resources and other key departments. This position has a hybrid work arrangement that requires 4 days per week on-site at our office in Bethesda, Maryland. Job Responsibilities: Training Design & Development • Design, develop, and maintain interactive, multimedia training solutions using modern authoring platforms (e.g., Articulate 360, Rise, Storyline, Adobe Captivate) • Create high-quality learning assets, including eLearning modules, microlearning content, simulations, job aids, videos, and guided walkthroughs • Ensure training content aligns with adult learning principles, accessibility standards, and user-centric design • Partner with leadership and business stakeholders to assess training needs, identify skill gaps, and align learning strategies with organizational priorities. • Design role-based and persona-driven learning paths to support technology adoption across the enterprise Training Delivery & Facilitation • Deliver engaging and high-impact training across multiple formats, including virtual instructor-led (VILT), classroom, hybrid, and self-paced digital learning • Facilitate sessions for all employee levels, including senior leadership, focusing on enterprise tools, cybersecurity, and best practices • Leverage modern tools (e.g., polls, breakout rooms, interactive simulations) to increase engagement and retention Training Effectiveness & Continuous Improvement • Measure training effectiveness using KPIs, learner analytics, surveys, and performance metrics • Continuously optimize content and delivery methods based on learner feedback, data insights, and emerging technologies • Incorporate modern learning trends such as microlearning, blended learning, and just-in-time training Adoption & End-User Support • Support enterprise initiatives (e.g., M365, Box, ServiceNow, security tools) through training, onboarding programs, and adoption campaigns • Provide white-glove support and coaching for executives and high-impact user groups as needed • Enable employees to apply new skills through hands-on learning, real-world scenarios, and guided practice Collaboration & Stakeholder Engagement • Work closely with TDS teams, HR, and business leaders to ensure training programs drive adoption, improve productivity, and support organizational transformation efforts • Contribute to change management and communication strategies for major technology rollouts Continuous Learning & Innovation • Stay current with emerging technologies, enterprise tools, and digital learning innovations • Continuously evaluate and integrate new approaches to enhance learning effectiveness and user experience Basic Qualifications • Typically requires a bachelor's degree and 3 years of related experience in corporate IT training, instructional design, or digital learning development, or an equivalent combination of education and experience. • Demonstrated experience with eLearning authoring tools such as: o Articulate 360 (Storyline, Rise) o Adobe Captivate o Video creation/editing tools (e.g., Camtasia, Adobe Creative Suite) • Strong knowledge of enterprise technologies such as Microsoft 365, Box, ServiceNow, Adobe Acrobat, and collaboration platforms • Experience with Learning Management Systems (LMS) and reporting/analytics tools Preferred Qualifications • Familiarity with ServiceNow Knowledge Management and workflow-driven training integration • Certifications in Instructional Design, ATD, or eLearning development • Experience supporting enterprise change initiatives or large-scale technology rollouts • Demonstrated experience with adult learning principles and theories • Proven presentation and project management skills, with a keen eye for detail • Experience in group & virtual facilitation and team coaching with a track record of improving overall performance • Strong analytical skills with experience using learning metrics and feedback to improve outcomes Westat offers a well-rounded and comprehensive benefits program focused on wellness and work/life balance. Subject to plan requirements, employees may participate in: • Employee Stock Ownership Plan • 401(k) Retirement Plan • Paid Parental Leave • Vacation Leave (15 days per year) • Sick Leave (9 days per year) • Holiday Leave (7 government holidays and 2 floating holidays) • Professional Development • Health Advocate • Employee Assistance Program • Travel Accident Insurance • Medical Insurance • Dental Insurance • Vision Insurance • Short Term Disability Insurance • Long Term Disability Insurance • Life and AD&D Insurance • Critical Illness Insurance • Supplemental Life Insurance • Flexible Spending Account • Health Savings Account This opportunity will be posted for a minimum of 5 days and applications will be accepted on an ongoing basis. Employment Eligibility: This is a U.S.-based position. Candidates must be authorized to work in the United States on a full-time basis. Westat does not offer employment-based visa sponsorship (including H-1B sponsorship) for this role. Depending on project requirements, some positions may require employees to meet specific residency criteria. #LI-WST1 #HYBRID