Corporate Services Advisor - Payment Optimization - Hybrid

Cigna Healthcare

$95K — $158K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in treasury, accounts payable, finance transformation, or payment optimization.
  • Strong analytical skills with a focus on data-driven insights and executive summaries.
  • Knowledge of accounts payable operations and cash flow management.
  • Ability to manage priorities in a fast-paced, cross-functional environment.
  • Excellent communication skills with a knack for influencing stakeholders.
  • Proficient in Microsoft Office, especially Excel and PowerPoint.
  • Highly organized and detail-oriented with project ownership skills.

Responsibilities

  • Drive initiatives to enhance virtual card adoption and payment efficiency.
  • Analyze data to spot trends, risks, and improvement opportunities in payment processes.
  • Develop financial insights and models to assess cash flow and ROI.
  • Act as an escalation point for complex issues in corporate payment programs.
  • Collaborate with various teams to resolve issues and enhance program performance.
  • Maintain performance dashboards and report progress to leadership.
  • Create and refine training and operating materials for compliance and adoption.

Benefits

  • Comprehensive health benefits including medical, vision, and dental.
  • 401(k) plan with company contributions.
  • Company-paid life insurance.
  • Tuition reimbursement for continued education.
  • At least 18 days of paid time off plus paid holidays.
Full Job Description
Corporate Services Advisor - Payment Optimization

Join our Global Procurement Operations Team as a Corporate Services Advisor - Payment Optimization and help strengthen the way our teams manage corporate cards, travel and expense programs, purchasing cards, and virtual payments. In this high-visibility role, you will drive program adoption, turn data into action, and support payment strategies that create measurable business value. You will partner across Corporate Services, Accounts Payable, Audit, HR, and technology teams to solve complex issues, improve controls, and advance smarter ways of working.

Responsibilities
  • Drive payment optimization initiatives that increase virtual card adoption, improve payment efficiency, and support working capital goals.
  • Analyze program data to identify payment trends, risks, adoption gaps, and opportunities for process improvement.
  • Build clear financial insights and models that show cash flow impact, return on investment, and working capital value.
  • Serve as a trusted escalation point for complex employee issues across travel and expense, purchasing card, virtual card, and meeting card programs.
  • Partner with Accounts Payable, Expense Reporting, Audit, HR, technology teams, and vendors to resolve issues and improve program performance.
  • Maintain dashboards, KPIs, and leadership updates that show progress against Corporate Services and Global Procurement goals.
  • Create and improve training materials, communications, and standard operating procedures that support adoption, compliance, and consistent service.
  • Identify automation, control, and process opportunities that improve efficiency, strengthen governance, and support enterprise initiatives.


Qualifications

Required
  • Minimum 5 years of experience in treasury, accounts payable, finance transformation, payment optimization, corporate card programs, or a related field.
  • Strong analytical skills, including experience using data to develop insights, recommendations, and executive-level summaries.
  • Understanding of accounts payable operations, payment programs, working capital drivers, cash flow, or financial modeling.
  • Experience managing priorities in a matrixed, cross-functional environment with changing needs and deadlines.
  • Strong written, verbal, and listening skills with the ability to influence outcomes without direct authority.
  • Proficiency with Microsoft Office tools, including Excel, PowerPoint, Word, and Copilot.
  • Highly organized, detail-oriented, and comfortable taking ownership of work from intake through resolution.


Preferred
  • Bachelor's degree in finance, accounting, business, or a related field.
  • Experience with corporate travel and expense, purchasing card, virtual card, or payment provider programs.
  • Experience with ServiceNow, Concur, Ariba, ThoughtSpot, Icertis, or similar workflow, spend, or contracting tools.
  • Experience building dashboards, tracking KPIs, or supporting process improvement and automation initiatives.
  • Experience developing communications, training materials, standard operating procedures, or policy support resources.


If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 95,200 - 158,600 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.

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