A Brief OverviewAssists senior management with supervision and training of the contracted security staff as well as performing duties specifically connected with protecting employees, visitors, guests and property of RGA Corporation for threat or harm. Requires a broad base knowledge of information technology as it relates to operating multiple aspects of an integrated security system (Genetec preferred). This includes visitor management software, credentialing, security camera systems and alarms. GSOC security officer will assist senior management in providing support to all global offices integrated into the Genetec security system.
What you will do- Assist Corporate Security Supervisor with maintaining and updating the security system database for credentialing for all employees, consultants, vendors and 3rd party contractors including creating ID Badges, assigning proper access rights, and configuring internal and external groups
- Responsible for providing 24/7 security support to all global offices integrated into the Genetec security system. Including credentialing, ensuing proper access, alarms, analytics, trouble shooting.
- Provide support for global offices with security access issues as a Global Security Operations Center (GSOC) member with a rotating on-call status
- Available for rotating on call schedule to respond to Global Access issues
- Implement and create alarm controls for all RGA offices (analytic, intrusion, etc)
- Assist senior security staff with the day to day operations of RGA facilities.
- Assists Corporate Security Director with supervising, managing and evaluating contracted security personnel
- Assists with safety projects and acts a resource for contract security staff and global offices in providing education and guidance for system issues.
- Ability to troubleshoot and solve complex security system issues
- Conduct various security audits, analysis and generate appropriate reports.
- Communicate security concepts and information to contracted staff
- Manage, monitor and regulate facility access of associates, contractors and, visitors and vendors through applicable security systems.
- Continually monitor the security system, including cameras, alarms and personnel to ensure the functionality of the system.
- Understand and work successfully with employees who have urgent and conflicting demands
- Respond to and document incidents occurring on RGA property according to established procedures
- Ability to examine and evaluate physical security conditions / risks and make recommendations, decisions, changes or corrections for mitigation 2
- Assign, conduct patrols and identify safety / security concerns
QualificationsEducation and Experience- High School or General Education Diploma, college education preferred.
- Ability to obtain any preferred Security Officer License required
- Minimum of five years of law enforcement (preferred), security, military, public safety experience or a related field;
- Proven proficiency with security applications and analytics. Preferred Genetec Security System, experience
- Ability to operate and navigate applications associated with the EZ Lobby Visitor Management System
- First responder experience (current license preferred) • Possession of a valid driver's license
- Licensed as a Security Officer in St. Louis City, and St. Louis County • Functional knowledge of the Incident Command System
Skills and AbilitiesRequired:- Proficient IT ability in operating, navigating and troubleshooting all aspects of an integrated security system
- Ability to navigate multiple software, applications systems and databases concurrently.
- Ability to continuously review and analyze real time information regarding the physical security status of the facility and personnel
- Possess a broad based knowledge of best practices for security related systems and issues
- Ability to work independently with minimal guidance and as an effective team member
- Ensure all display and data systems in the Global Security Operations Center are functioning properly
- Ability to work within the confines of the incident command system and forge relationships with local law enforcement and first responders
- Strong verbal, written, and interpersonal skills to build partnerships on an internal and external basis
- Strong analytical and critical thinking skills
- Demonstrate business computer aptitude and the ability to navigate multiple software applications or databases concurrently
- Demonstrated ability to handle confidential information with integrity and discretion
- Proven abilities in conflict resolution techniques
- Ability to work flexible hours, alternating shifts and weekends, on-call 24/7
- Ability to use computer, handheld communication devices, and various security systems and devices
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What you can expect from RGA:- Gain valuable knowledge from and experience with diverse, caring colleagues around the world.
- Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought.
- Join the bright and creative minds of RGA, and experience vast, endless career potential.
We're excited to get to know you and connect your unique skills with our global opportunities. To create a modern and seamless experience, we use artificial intelligence (AI) in parts of our preliminary screening process. This technology helps us personalize job recommendations, automate interview scheduling, evaluate candidates based solely on experience-without considering name, gender, or other personal details-and provide real-time answers through our chatbot. AI is used only during early screening and never makes hiring decisions. Your RGA recruiter will work closely with you every step of the way to ensure the process feels personal, thoughtful, and focused on you.
Compensation Range:$66,740.00 - $94,800.00 Annual
Base pay varies depending on job-related knowledge, skills, experience and market location. In addition, RGA provides an annual bonus plan that includes all roles and some positions are eligible for participation in our long-term equity incentive plan. RGA also maintains a full range of health, retirement, and other employee benefits.
