The Corporate IOP Director provides strategic and operational leadership for the organization's Intensive Outpatient Program (IOP) services across all company locations. This corporate-level position is responsible for directing, planning, coordinating, supervising, and monitoring IOP operations to ensure programs are clinically effective, operationally efficient, compliant, and positioned for continued growth.
The Corporate Director oversees the development, implementation, and ongoing evaluation of IOP programming and works closely with facility leadership, clinical teams, physicians, and service development staff to ensure consistency and quality across all locations. This position provides leadership and direction to IOP clinical staff and supports the development of strong physician, referral source, and community relationships that promote appropriate patient access and program growth.
Key Responsibilities
- Provide corporate oversight and leadership for IOP operations across all company locations.
- Develop, implement, and standardize IOP clinical programming, processes, workflows, and operational expectations.
- Monitor IOP performance to ensure programs are operating effectively, efficiently, and in accordance with organizational expectations.
- Provide leadership, guidance, and accountability to IOP clinical staff and facility leadership.
- Partner with facility Administrators, clinical leadership, and corporate leadership to identify operational needs and opportunities for improvement.
- Develop and strengthen relationships with physicians, referral sources, community partners, and other healthcare providers to support IOP growth and continuity of care.
- Establish service development strategies designed to increase appropriate referrals, admissions, patient census, and community awareness of IOP services.
- Oversee and support IOP admissions processes to ensure timely response to referrals, appropriate patient screening, and efficient coordination of services.
- Monitor referral activity, admissions, census, program utilization, and other key performance indicators to identify trends and opportunities for growth.
- Ensure IOP programs maintain compliance with applicable Joint Commission, federal, state, licensing, and organizational requirements.
- Conduct routine reviews of IOP operations, clinical programming, documentation, staffing, and regulatory compliance.
- Identify deficiencies or performance concerns and work with facility leadership to develop and implement corrective action plans.
- Ensure clinical programming meets patient needs and supports high-quality, evidence-based behavioral healthcare services.
- Provide education, training, and ongoing support to IOP staff regarding programming, admissions, service development, regulatory requirements, and organizational expectations.
- Collaborate with marketing and community education teams to develop outreach strategies and strengthen the organization's presence within the communities it serves.
- Evaluate existing IOP services and identify opportunities for program expansion, new services, and additional markets.
- Assist with the development of annual goals, budgets, staffing plans, and operational strategies for IOP services.
- Prepare and present reports to executive leadership regarding IOP census, referrals, admissions, program performance, growth initiatives, compliance, and operational needs.
- Travel regularly to company IOP locations to provide onsite leadership, operational support, training, auditing, and program development.
Qualifications
- Bachelor's degree in healthcare administration, behavioral health, business administration, social services, or a related field required; Master's degree preferred.
- Previous leadership experience in behavioral healthcare, outpatient behavioral health, or Intensive Outpatient Program operations strongly preferred.
- Experience with behavioral health service development, physician relations, referral development, and program growth preferred.
- Strong knowledge of behavioral healthcare operations, clinical programming, admissions, regulatory compliance, and performance improvement.
- Knowledge of Joint Commission standards and applicable federal and state behavioral healthcare regulations preferred.
- Demonstrated ability to lead and support multiple locations while maintaining consistent organizational standards.
- Strong leadership, communication, relationship-building, organizational, and analytical skills.
- Ability to analyze operational and performance data and develop measurable action plans.
- Must be able and willing to travel regularly to multiple facility locations.
This role requires regular travel between hospital locations, with an expectation of being onsite approximately four days per week.
