The
Corporate Director of Admissions is responsible for maximizing health center occupancy and payer mix across Presbyterian Senior Living by providing strategic oversight of admissions operations, referral development, and admissions leadership at the community level. This role organizes, standardizes, implements, and evaluates admissions processes systemwide to ensure consistency, compliance, operational excellence, and a positive experience for residents, families, and referral partners.
The position provides dotted-line supervision and oversight of Admissions Directors at PSL communities, builds and strengthens relationships with hospitals, health systems, and physician referral sources, and ensures admissions policies, training, and practices align with organizational standards, regulatory requirements, and PSL's mission and values.
EDUCATION AND EXPERIENCE REQUIREMENTS: - Bachelor's degree preferred
- Minimum of ten (10) years of experience in heath center admissions, marketing, nursing, administration, or related healthcare leadership roles
- Demonstrated experience in hospital, health system, and physician referral development
- Strong working knowledge of Medicare, Medicaid, managed care, private pay, VA, and other payer sources
- Proficiency with Microsoft Office and admissions/inquiry management systems, Point Click Care knowledge preferred (CRM and Document Manager)
- Proven leadership, communication, coaching, and organizational skills
JOB ACCOUNTABILITIES:- Provide dotted-line supervision and oversight, coaching, and support to Admissions Directors at PSL communities, in partnership with Health Center and community leadership
- Serve as an interim or on-site admissions leader as needed to ensure continuity of admissions operations
- Evaluate admissions performance metrics and identify trends, risks, and opportunities for improvement
- Evaluate Referral Platforms for team's performance in response time and proper communication. (Careport, Repisodic, Aidin, Wellsky)
- Ensure all admissions decisions align with clinical capabilities, financial guidelines, and PSL policies
- Oversee development, maintenance, and updates of standardized admissions packets, forms, and documentation
- Monitor compliance with federal, state, payer, and PSL regulatory requirements related to admissions
- In conjunction with the Corporate Director of Referral Development, lead systemwide referral development strategies to ensure a consistent and sustainable flow of appropriate referrals to the Health Centers
- Actively sell PSL health center services to new and existing referral partners in conjunction with the Corporate Director of Referral Development and PC/AL Sales
- Develop and oversee admissions training programs, onboarding, and ongoing education for Admissions Directors and admissions staff, including professional practice groups
- Use data and benchmarks to evaluate admissions performance, referral trends, and census outcomes
- Participate in the annual budgeting process by providing realistic input related to census, payer mix, and admissions operations
