Position Summary: Vallen's Corporate Account Manager is a staff management position responsible for mentoring and managing Corporate Account Specialists and/or support staff while developing and implementing sales strategies for increasing profitable sales growth in assigned corporate account customers. The Corporate Account Manager builds and/or enhances customer relationships in pursuit of selling the organization's solutions, products, and services to achieve performance goals in areas of sales, gross margin, profitability, value propositions and/or other customer contractual agreements.
Essential Job Duties and Responsibilities: - Responsible for profitable corporate account growth including customer retention
- Provides leadership to direct reports (Corporate Account Specialists)
- Responsible for achieving annual cost savings goals/guarantees by customer
- Manages corporate account customer liabilities including:
- Adherence to product / service pricing parameters (schedule A, B, C)
- Price Roll Management
- Margin Management (SPA Leadership)
- Freight terms compliance
- Payment term compliance and Accounts Receivables resolution
- Volume incentive management, accruals, and prompt payment
- Service and inventory KPIs, and performance management
- Audit management
- Customer Implementation Management
- Contract renewal leadership
- Contract terminations leadership
- Quarterly business review leadership (corporate level)
- Field sales compliance (to contract paraments)
- Problem escalation and resolution
Job Qualifications: High school or equivalent; Bachelor's degree in a related business, sales, or marketing field preferred. 5+ years relevant work experience or an equivalent combination of education and experience. Relevant experience should include:
- Ability to successfully articulate Vallen's value proposition to a customer, internally and externally.
- Must demonstrate an understanding of key levers impacting customer profitability and ability to impact profitability improvement,
- Staff management within an organization's sales function; distribution industry preferred.
- Demonstration of industry, company product and/or service offerings.
- Ability to read and interpret various documents, including but not limited to contracts or other forms of customer agreements, safety and operational manuals, product specifications, etc.
- Solid knowledge of business financials and how to deliver profitable business.
- Working knowledge of MS-Office products.
- Working knowledge of company applications preferred.
- Must be willing and able to travel 50+% of the time
Work Environment (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.):
- Long periods of time working on a computer and performing key-boarding activities.
Physical Demands (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.):
- While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to sit. The employee is occasionally required to stand and walk. The employee may be required to occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.
