Job DescriptionThe OpportunityThe Corporate Account Manager (Pipeline & Terminals), Clean Harbors is responsible for closing business (primarily Technical Services, Field Services and Safety Kleen, but also cross-selling industrial and other services) with key customers in the United States. The Corporate Account Manager works closely with the technical sales experts doing pricing and proposals, operations, and other Lines of Business functions as needed to help Clean Harbors and affiliates meet their revenue and profitability targets.
Responsibilities- Cross sell Clean Harbor's services to corporate customers as appropriate
- Develop - with input from Company leaders in operations and field experts - accurate sales forecasts and account plans to achieve sales goals and exceed revenue expectations on a monthly, quarterly and annual basis
- Manage internal relationships to ensure follow through on customer commitments
- Promote communication and coordination between Sales, Operations, Customer Service and Customers; Develop and maintain corporate level communication with Customers; Give direction and support to local account managers, technical sales experts and related personnel as needed
- Identify Corporate Account locations Company wide and direct the appropriate Sales personnel to those locations as needed
- Work with other lines of businesses services operations and field sales groups to develop cross-sell sales strategies and customer targets
- Provide account management (MSAs, credit, invoiced revenue collection when needed, etc) for a portfolio of Terminal & Pipeline customers in the US
- Use CRM platform (salesforce) to maintain and manage customer information (contacts, sales calls, and business opportunities), as well as local market intelligence
- Negotiate/facilitate pricing and contract requirements
- Solicit regular customer feedback to ensure ongoing customer satisfaction
Qualifications- Degree or diploma in related field preferred
- 5+ years sales experience
- Experience with Terminal & Pipeline Companies preferred
- Proven success in generating and cultivating new clients from cradle to close
- Demonstrated account planning, budgeting and reporting
- Pricing and contract negotiation track record
- Experience in dealing with large corporate accounts an asset
- Strong written and verbal communication skills
- Salesforce/CRM experience highly preferred
- Highly motivated
- Good interpersonal skills, ability to interact with people at different levels and customers
- Willingness to travel 50%+ of the time.
