Key Responsibilities:
As an Application Support Engineer, you will be responsible for acting as a software detective, providing a dynamic service by identifying and solving issues within multiple components of critical business systems.
Be a subject matter expert, collaborate and manage the team to perform effectively, take responsibility for team decisions, engage with multiple teams, and contribute to key decisions.
Providing solutions to problems for your immediate team and across multiple teams is a vital part of this role.
Advanced proficiency in Microsoft Copilot is required. Advanced proficiency in AI Agents is recommended.
Advanced proficiency in Application Remediation, IT Troubleshooting, and Engineering Support is suggested.
Develop a deep understanding of system components to quickly diagnose and resolve complex issues.
Support and guide less experienced colleagues by sharing knowledge and best practices.
Contribute to the design and implementation of improvements that enhance system reliability and performance.
Collaborate with cross-functional teams to ensure seamless integration and operation of business-critical applications.
Analyze recurring problems and propose innovative solutions to prevent future incidents.
Client requires people to work onsite 60% (3 days) and 40% remotely (2 days) per week. Also, 5 days of Time Away are mandated per calendar quarter.
Basic Qualifications:
Minimum 5 years of work experience.
Minimum 3 years AI Agent
Minimum 3 years CoPilot
Minimum 3 years Cloud Experience 3
Minimum associate's degree
Preferred Qualifications:
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 06/23/2026.
Accenture Flex offers a market competitive suite of benefits including medical, dental, vision, and long-term disability coverage, a 401(k) plan, and paid time off. See more information on our benefits here:
Role Location Hourly Salary Range
California $40 to $50
Cleveland $40 to $50
Colorado $40 to $50
District of Columbia $40 to $50
Illinois $40 to $50
Maryland $40 to $50
Massachusetts $40 to $50
Minnesota $40 to $50
New York$40 to $50
New Jersey $40 to $50
Washington $40 to $50
