GHD Group

Copilot Platform Administrator

GHD Group$90K — $150K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in IT, Computer Science, or equivalent experience
  • 5+ years administering Microsoft 365 or Power Platform in an enterprise
  • 2+ years focused on Power Platform and Copilot workloads
  • Experience with Power Platform DLP, environment strategy, and governance
  • Relevant Microsoft certifications preferred (e.g., PL-200, PL-500, MS-102)
  • Familiarity with Microsoft Purview and Entra ID operations
  • Knowledge of ITIL-aligned service management processes

Responsibilities

  • Manage day-to-day operations of the Copilot and Power Platform environment
  • Administer Data Loss Prevention policies and environment access controls
  • Manage Entra ID groups and licensing for related services
  • Operate the Power Platform Center of Excellence toolkit
  • Collaborate with Microsoft Purview owners on compliance and information protection
  • Serve as the first point of escalation for platform-level issues
  • Maintain documentation and contribute to onboarding new developers
  • Support audit and compliance reviews for AI agent deployment

Benefits

  • Hybrid work model with three days in the office
  • Opportunity to work with high-performing teams
  • Dynamic workplace culture fostering collaboration
  • Engagement in innovative technology solutions
  • Support for professional development and certifications
Full Job Description
Job Description

Who are we looking for?

The Global IS Team is on the look of a Copilot Platform Administrator to be able to commute to any of our Houston or Irvine offices. The Copilot Platform Administrator is accountable for the day-to-day operation and health of the Copilot platform and deployed agents. This role manages environments, access requests, connections, monitoring, and incident response, ensuring agents remain available, secure, and fit for purpose. The Platform Administrator works closely with Solution Architects and Developers to maintain what has been built, support production readiness, and ensure Copilot services operate as expected across the business

Be part of the dynamic culture! Our workplace thrives on a hybrid model, combining in-office collaboration and flexibility. Join us in the office, three days a week, to contribute, connect, and excel in our vibrant environment.

Working with an energetic and high-performing team, this position offers a variety of work and will see you involved in:
  • Own day-to-day operations of the Copilot and Power Platform environment that underpins the Agent Enablement Program, including environment health, tenant settings, capacity monitoring, and agent lifecycle management.
  • Administer Data Loss Prevention (DLP) policies, connector governance, and environment access controls in line with governance standards set through AEP and GHD's information security policies.
  • Manage Entra ID groups, licensing assignment, and role-based access for Copilot Studio, Microsoft 365 Copilot, Agent 365, and related Power Platform services.
  • Operate the Power Platform Center of Excellence (CoE) toolkit, including tenant-wide visibility, maker inventory, compliance reporting, and agent usage analytics.
  • Partner with Microsoft Purview owners on sensitivity label enforcement, information protection, and compliance across agent touchpoints.
  • Serve as the first point of escalation for platform-level issues raised by makers, delivery teams, and the program manager, driving fast resolution of environment and connector blockers.
  • Maintain documentation of platform configuration, standards, and runbooks, and contribute to the onboarding of new makers and agent developers across GHD.
  • Support audit, risk, and compliance reviews relating to AI agent deployment, providing evidence of controls and attestations as required.


What you will bring to the Team:
  • Bachelor's degree in Information Technology, Computer Science, or a related discipline, or equivalent professional experience.
  • 5 or more years of experience administering Microsoft 365 or Power Platform in an enterprise environment, with at least 2 years focused on Power Platform and Copilot or agent-related workloads.
  • Demonstrable experience operating Power Platform DLP, environment strategy, and connector governance at scale.
  • Microsoft certifications strongly preferred: PL-200 Power Platform Functional Consultant; PL-500 Power Automate RPA Developer or PL-900; MS-102 Microsoft 365 Administrator; SC-400 Information Protection Administrator is valued.
  • Exposure to Microsoft Purview administration, Entra ID group, and licensing operations.
  • Experience working within ITIL-aligned service management, including incident, problem, and change processes.


Skills & Competencies
  • Strong hands-on administrator experience across Microsoft 365, Power Platform, and Copilot Studio, including tenant configuration, environment management, and policy administration.
  • Working knowledge of Entra ID (Azure AD), including group-based licensing, conditional access concepts, and service principal management.
  • Demonstrable experience with Data Loss Prevention policies, connector classifications, and environment-level guardrails in Power Platform.
  • Familiarity with Microsoft Purview, information protection, sensitivity labels, and the interplay between Purview and Copilot grounding.
  • Competence with the Power Platform CoE Starter Kit, admin analytics, and tenant-level monitoring tools.
  • Operational discipline: strong ticket hygiene, incident and change management awareness, and a bias toward repeatable, documented operations.
  • Service mindset with the ability to communicate clearly with both technical and business users, and to translate platform constraints into practical guidance for makers.
  • Comfort working in a fast-moving AI product landscape, with the judgment to apply controls proportionate to risk rather than blanket restriction.


The salary range for this position is: $ 90,476 - $150,794 varies based on experience and location

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About GHD Group

GHD Group is a global engineering, architecture, and environmental consulting firm that provides services to clients in the water, energy, environment, property and buildings, and transportation sectors. The company was founded in 1928 and is headquartered in Melbourne, Australia. GHD has more than 10,000 employees in over 200 offices worldwide, and it operates in Asia, Australia, Europe, the Middle East, North America, and South America. The company's services include engineering design, project management, asset management, environmental consulting, and digital services. GHD's clients include governments, private companies, and non-profit organizations, and its projects range from small-scale local initiatives to large-scale international infrastructure projects.
Learn more about GHD Group
Size
10,000 employees
Industry

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